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trailbarge |
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Tourer Posts: 363 Goldsboro, NC | TopFuel - 2009-10-14 11:23 AM I'm going to steer my friends away from buying a Victory too. A mediocre radio and cracked headlight housing are too much to have put up with. I'll tell 'em to go buy a $35,000.00 Harley CVO and not to worry about the headgaskets: <<< I'll tell 'em to buy a Yamaha, but warn them about the radio, flimsy bodywork, backfiring, antennas, chirping sounds, and dry driveshaft splines: (5 out of 6 of those sound very familiar. What's up with that??) http://www.venturerider.org/forum/showthread.php?t=1067 I did a LOT of research before I made my purchase. The Victory Vision is the most trouble free bike I could find. It will never be perfect, but IMO, it's the best touring bike currently availible. I have access to 16 different motorcycles. The Vision was purchased using my money. Have Fun. Dang, TF... Exactly which debate team did you varsity on? Very strong argument. Admitting that other bikes have problems aside, I think that the true thrust of this thread is not the manufacturing problems, but how the parent company handles those problems..... and also the expectations customers have of the parent company in that regard. Therein lies the disconnect. My bike has problems and the dealer did a crappy job of discovering what I really wanted. On the other hand, I am on balance happy with my purchase and I'm really looking forward to buying another one some day. | ||
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| Teach |
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Visionary Posts: 1436 | Varyder, I don't know why it keeps coming back to defending Victory's poor customer service by stating other bikes have problems? Yes ALL brands have issues, BUT it is how those issues are resolved that either sees customers returning or going to another brand. I've owned ALL of the bikes you've mentioned so let me give a little perspective to the conversation. I've owned 5 Harley baggers, all rode in excess of 100k miles. All told I replaced the routine stuff, oil, filters, etc... on 1 HD I actually broke a motor mount. I owned one of those 99 HD's that had the supposed bad cam bearings. Rode it 100k and then installed gear driven cams replaced the bearings at that time. HD to placate any concern extended the motor warranty to 5 years. Thats good customer service. On the counter side my 07 HD had excessive heat issues. Hd's response was to put air deflectors on, a BANDAID. I traded that bike in on my Vision. Why? Bad customer service. They KNEW they had a problem and didn't fix it. Honda had some frame cracks that they immediately recalled. In other words they handled it. They also had stator issues on earlier models which turned out to be a defective plug getting water in it and shorting. They recalled to fix it and potted the plugs, handled. They also replaced the bad stators on bikes that failed bfore the recall. Victory has a bad headlite assy, they know it. They have not fixed the problem, no recall, and no plans to address the issue. The 08's (can't say about other years) have bad radio's. Did they recall, replace, address the issue? In some cases they replaced, in some cases they put off, and in some cases did nothing. Thats bad customer service. Just as I called HD on their poor customer service I to will call Victory on theirs. I do this because WRONG is WRONG. Top Fuel, well hate to break it to you but the Vision does have issues like all the OTHER brands you posted about (see comments that open this response), it is just Victory riders are too busy talking down those who do have a gripe. You'll find a similar phenom over on the HD Forum where god help you if you gripe about problems with a HD. ALL bikes have problems it is how the manufacturer deals with said problems that counts. | ||
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| IndyVision |
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Tourer Posts: 400 | One thing that I think really causes Victory problems is Polaris. No matter what, big brother calls the shots. I heard it a couple years ago, at good dealerships, on more than one occasion, from the owners of the dealerships, that Victory really wanted to be a stand alone company. But that wasn't going to happen for a long time. Millions of dollars in loans to get all the bikes introduced. I've heard Victory reps, high up the chain, say happy consumers sell more bikes than advertising. Especially for a smaller bike manufacturer like Victory and Victory spends five times more on advertising than any other bike builder. | ||
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| varyder |
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Visionary Posts: 8144 New Bohemia, VA | Teach - 2009-10-14 5:03 PM Varyder, I don't know why it keeps coming back to defending Victory's poor customer service by stating other bikes have problems? Yes ALL brands have issues, BUT it is how those issues are resolved that either sees customers returning or going to another brand. I've owned ALL of the bikes you've mentioned so let me give a little perspective to the conversation. I've owned 5 Harley baggers, all rode in excess of 100k miles. All told I replaced the routine stuff, oil, filters, etc... on 1 HD I actually broke a motor mount. I owned one of those 99 HD's that had the supposed bad cam bearings. Rode it 100k and then installed gear driven cams replaced the bearings at that time. HD to placate any concern extended the motor warranty to 5 years. Thats good customer service. On the counter side my 07 HD had excessive heat issues. Hd's response was to put air deflectors on, a BANDAID. I traded that bike in on my Vision. Why? Bad customer service. They KNEW they had a problem and didn't fix it. Honda had some frame cracks that they immediately recalled. In other words they handled it. They also had stator issues on earlier models which turned out to be a defective plug getting water in it and shorting. They recalled to fix it and potted the plugs, handled. They also replaced the bad stators on bikes that failed bfore the recall. Victory has a bad headlite assy, they know it. They have not fixed the problem, no recall, and no plans to address the issue. The 08's (can't say about other years) have bad radio's. Did they recall, replace, address the issue? In some cases they replaced, in some cases they put off, and in some cases did nothing. Thats bad customer service. Just as I called HD on their poor customer service I to will call Victory on theirs. I do this because WRONG is WRONG. Top Fuel, well hate to break it to you but the Vision does have issues like all the OTHER brands you posted about (see comments that open this response), it is just Victory riders are too busy talking down those who do have a gripe. You'll find a similar phenom over on the HD Forum where god help you if you gripe about problems with a HD. ALL bikes have problems it is how the manufacturer deals with said problems that counts. ? Edited by varyder 2009-10-14 8:27 PM | ||
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| radioteacher |
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Visionary Posts: 3006 San Antonio, TX | Teach, let me see if I can sum this up: "You feel that the world should be as you see it in your mind not as it currently exists." I regret that you have had problems that you can not solve to your satisfaction. I hope that soon you can receive the support you desire. Ride Safe Edited by radioteacher 2009-10-14 9:19 PM | ||
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| Teach |
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Visionary Posts: 1436 | Sorry varyder I should have reference this post you made; "I question the passion against Victory of those who are having problems with their Victory's in comparison to the other company riders who having some of the forementioned problems with HD, Honda, etc. Having known Harley riders who continually have problems with their bike may be a little upset, but never heard too many ever say they'll never buy another one. Or even those who suffered the cracked frames on the Wings, or the Stator problem that went 3 years running and no conclusive fix to this day. Just saying...." I have been JUST as passionately outspoken when HD or Honda didn't do the right thing, so much so I left Honda to buy a HD and HD to buy my Vision. Just saying.... Now here is the difference beween you and I my friend; Your bike is and was broke. There was an outside chance that what caused you the most grief could be fixed with a little effort on your part. So you took that avenue and I applaud you for doing so. If I had popping issues I'd have likely taken the same approach you have. Now for the problem; The issues giving me the most grief cannot be resolved by me applying a wrench and some good old fashion know how. My radio is dead, my headlite separated and leaking. The radio has been doctored 10 times, burned up an Ipod, and is finally getting replaced after MUCH (15 months) back and forth time I would have much preferred to have been out riding during. The headlite has been replaced 3 times already, each requiring a day at the dealership and the newest one has the SAME separation as the others replaced, only this time Victory wants me to PAY to have another BAD headlite installed. I'd be more than happy to pay for a GOOD headlite just to be done with this, but unfortunately they don't make a good headlite, YET. So since I cant crap a good headlite and Victory isn't making one, how would you propose this be dealt with? To the best of my knowledge Victory isn't doing anything to correct the separating headlite. So would you PAY to have another known bad lite installed? ride with a bad lite? See the dilema...... If it was just a discolored lense at the top I wouldn't gripe, but when the headlite fogs up it becomes a safety concern both for seeing and being seen. Like yourself I ride, good weather, bad, night and day. A bad lite endangers me and others. Since Victory seems to have no interest in the safety of their bikes and/or customers I won't buy another nor would I recommend their products to others. I'm NOT trying to single you or your response out, but it does appear from your reply that you don't get why some are so passionate about their displeasure. So I know I've been long winded with my replies but I'm trying to be thorough so as to help those who don't understand get the real beef. It is odd that Vic would replace dimpled luggage doors which are purely cosmetic and not deal with something of a safety concern like a headlite, it makes no sense. Anyhow hope this helps you understand my position and sorry it was so long. Ride safe....... T | ||
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| Smitty |
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Cruiser Posts: 273 | This weekend I noticed that there is oil on the engine case behind the rear cylinder. My right rear speaker doesn't work...sounds like it's blown apart. But you know what, my dealer ordered the new speaker and had it in two days. Today, I stopped by and talked to him about the oil, and here's exactly what was said, "Bring it up when it gets too cold to ride, and leave it with me. I'll fix it over the winter for you." Yes, I do have a three year warranty, and yes this is my second Vic from the same dealer. And you know what, my neighbor just had to have his tranny replaced in his HD and had to pay a bunch out of his own pocket. I'll keep the Vic, and I'll stay with my dealer. Hell, MV Agusta has a problem with headlights falling out going down the road. I had to replace one on my '06, but have had no issues with my '08. Do I like problems? Hell no, I'm a quality engineer and a quality guru in the automotive arena. But they do happen, and many times it's because someone decided he could alter the vehicle better than paying his dealer to do it. To anyone looking at a Vic...I've owned two and I'll own more. | ||
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| varyder |
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Visionary Posts: 8144 New Bohemia, VA | Teach, my question mark had nothing to do with whether I understood the post you were referencing. I deleted my comments because at best they are useless. I sympathize with you greatly on your issues, and stand up for your freedom to express yourself. The only thing that gets me is that some how, I think, that you'll resolve your issues here, or certaintly warn the masses that Victory will ruin your life. Whereas on the contrary, despite the poor customer service experienced by the few folks here on this forum and others, an overwhelming majority is very satisfied with the product and service. If I had experienced the problems you have had, I would certainly form a coalition to get satisfaction. Hopefully, all your problems will be rectified and life will be good again. | ||
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| wroman |
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Tourer Posts: 432 Gettysburg, 2008 Tour Premium | How is it that everyone doesn't have the same problems? Except for the crap radio that is. | ||
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| varyder |
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Visionary Posts: 8144 New Bohemia, VA | wroman, not to debate with you on the radio, but mine works fine. Speakers are really all I want to stand and I can make enough noise to turn heads even blasting down the highway. I did have the pre-upgrade radio that was replaced and all is fine now. Oh, wait, that was the CB, and it works great now too, the radio is original, I think. And on that note, I can pick-up the weather channels and even FM stations with clarity up to and beyond 50 miles away. Not as good as my car radio, but when going through some metro areas I can listen to the same station for over an hour or I can jam on my iPod which I like best. | ||
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| wroman |
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Tourer Posts: 432 Gettysburg, 2008 Tour Premium | I don't really care much for listening while riding or it would bother me that my '07 Ultra had a much better radio. The H-D also had the tall antenna mast. If I wanted the same reception adding a real good antenna and a separate antenna amp should bring the radio in line. | ||
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| Teach |
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Visionary Posts: 1436 | wroman "How is it that everyone doesn't have the same problems? Except for the crap radio that is." I asked myself this very same question. I think a lot could have to do with driver habits, weather/climate, day night riding habits, etc... I ride my bike in all kinds of weather in all temps and basically whenever. This much can say with 100% certainty; All Visions have a bad headlite and all have a bad left hand radio control, most have experienced radio problems of one type or another. I can say this with 100% certainty. | ||
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| Rebel |
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Iron Butt Posts: 600 Linwood, MI | Teach - 2009-10-15 3:24 PM wroman "How is it that everyone doesn't have the same problems? Except for the crap radio that is." I asked myself this very same question. This much can say with 100% certainty; All Visions have a bad headlite and all have a bad left hand radio control, most have experienced radio problems of one type or another. I can say this with 100% certainty. My headlight has fogging at the top and some very fine cracks. No moisture in it... yet. I had a dealer look at it and he said he would contact Vic on it and get back to me. He never got back to me, so I figured they weren't going to do anything. Last time I was in he said, "hey, I got your light but you never came in for it." To which I said, "hey, you never called me. You're two hours away, not like I can just stop by after work." Now he says he can't put it in because the bike is out of warranty. *sigh* I just don't have the energy any more to fight with them to get it fixed. Radio control pod is a little wiggy. Sometimes I push buttons and nothing happens. Other times I push a button and the opposite control happens, for instance I'll push the Mute button but it will switch Source instead. I remember Teach had problems with his pods and was told that Vic was aware of the problem and was making new, improved pods that would be coming out "soon." I'm still waiting on word of the new ones... My radio sucks. Has from day one. I guess if I lived in a city where there were 50 radio stations pumping out 100,000 watts it wouldn't be that big a deal. But I don't. I live in a rural area where radio stations that I listen to regularly in my truck can barely be heard on the Vision. They either don't come in or are pretty staticy--staticty--stat... full of static. I tried using the radio on a recent 3k weekend trip I took and it was near useless. The radio is so bad that a couple months after getting the bike I shelled out the money to buy an iPod so I could listen to music. Weatherband radio?? Fuhgeddaboutit. Teach, I feel you pain and I empathize with you over your plight. I also want to thank you for all the information you've passed along over the last two years. While others may berate you and jump your shit over you posting your problems, I've always appreciated it and used the information. Your posts are how I noticed my foggy headlight. trailbarge 2009-10-14 Admitting that other bikes have problems aside, I think that the true thrust of this thread is not the manufacturing problems, but how the parent company handles those problems..... and also the expectations customers have of the parent company in that regard. Trailbarge, you are exactly right in my opinion. So many companies totally ignore good customer service. I understand that products and companies can have some problems, but how the company handles it makes all the difference in the world. | ||
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| donetracey |
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Visionary Posts: 2118 Pitt Meadows, BC Canada | Wrong, Teach. My headlight is still the same as when I bought it - and the dealer has not replaced the assembly ANY of the 30 VV's they have sold. I suspect the problem may be climate/road condition related - we don't often see temperatures into the 90's, or extreme cold on the coast. | ||
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| Teach |
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Visionary Posts: 1436 | donetracey, ok I'll bite. I hope I am wrong, but I know I'm not. Your headite is defective, they all are. I've looked at every Vision I've come in contact with including band new showroom models in 4 states and they all have the hairline cracks, they all will or are separated. Now you may need someone to point it out to you, but I guarantee it is bad. Now before we get into a pissing contest.... Victory says they are all bad. So if you'd like to argue this with Victory please do. I suspect the upper lense separation might occur "quicker" on bikes exposed to more weather variation, so I suspect you are somewhat correct on the climate response. I "hope" others do not experience the separation issue, but I know most will, just a matter of time. For me it has happened 4 times and it was my dealer who pointed it out to me the first time. All Visions sold by my dealer have had them replaced at least once, most twice or more and the new Visions on the sales floor all have the cracks. Lol.... this isn't something I can be "wrong" on, just like I can't be wrong about the defective left radio control. They are ALL bad because the company says so (as do I), you just haven't had an "issue" with yours. Like I said I hope you don't have any issues and sometimes ignorance is bliss... however this is not something that can be argued against as the company acknowledges these parts are all defective. Now I hate to make the statement I'm about to make but I'm going to anyhow. I've posted about my radio burning up my IPod and I've read posts of others who have had their IPod blown up by their radio. What would you think if I told you that Victory PAID ME for my IPod, & supplied a new IPod cord on condition that I not say anything about it to other owners? Just askin...(wink). That would be a pretty dirty practice don't you think? Ranks right there with building a NEW handlebar radio control because the stock 08 control was defective and then NOT replacing them on ALL the 08's, right? Or maybe designing the radio around an electronic amplified antenna and then not installing that antenna or adding an external to take its place. | ||
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| TopFuel |
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Cruiser Posts: 79 Memphis,Tn. | Sorry if I "jumped anyone's sh*t". My point (which you obviously missed) is when you blast Victory and send a friend off to buy another bike, you need to at least have a clue as to what you're setting him up for. In short, do your homework and know what you're talking about. Just knowing you're upset with Victory and not much else will put you into the not much of a friend category. I'm a gearhead and have friends pick at me all the time for my opinions. I never take giving my advice lightly. Be informed. For instance, I just read two of my periodicals this evening while ignoring the TV showing Pinks All Out from Memphis. This month's MCN has two subscriber letters printed about a runaway Harley cruise control and BMW K1300s that are stalling out when downshifted. BMW knows about this safety issue and is working on it. It is their top priority. I'm not very concerned about a "runaway" Harley especially if it's a stocker. This month's American Bagger has two Harley upgrade articles. The first you will encounter is how to install top triple clamps (with longer fork tubes!!) to rid your Harley of "that slightly washy feel of the stock fork." Anyone here ever feel the need to tear the front end off their Vision and swap forks and triple trees? Not me, but evidently enough Harley riders do that Custom Cycle is manufacturing and selling these $1050.00 kits. Question: Is this a do it yourself project? NO!!! Second article is for Harley's NEW improved 2009 updated frame and covers the installation of a True-Track Touring Stabilizer for $419.00. This is an "anti-wobble instrument that reduces, if not entirely eliminates the tendency for high speed wobble that is associated with FLH motorcycles..." I would have though the with all the hoopla over the new frame I wouldn't still be left shelling out over 400 bucks for a swing arm stabilizer. Do any of you guys honestly believe that - even after these two upgrades at about $3000.00 - that a Harley Ultra will be able to corner with your vision? This is information I will add to what I already know and share with a prospective Harley touring buyer if he asks my opinion about the new Harleys. He can ultimately draw his own conclusions. I'm covered if he comes back complaining I recommended he buy a vibrating, oil leaking, wobbling underpowered bike. I don't -well actually I TRY not allow the emotions I feel towards a manufacturer's marketing and product cloud the technical merits of their engineering. That's why after shopping Ultra Classics... I bought a Vision. I'm dropping out of this thread for good... sorry again. | ||
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| JustBob |
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Cruiser Posts: 162 Extreme Southern, AZ United States | Teach, I truly feel for you. I hope things get better for you with the VV. I have had a Victory for a long time. The vision was my second bike. I have heard a lot of people who have had problems. {/knock wood /knock off} I have had very few issues and all were resolved with a minimum of fuss. Every manufacturer has problems with their products. I will never buy another Honda GW because of issues I had with one I bought way back when with the shaft drive (also why I'll never buy another shaftie.) I have owned many different bikes, and many of them I heard horror stories about. My first Harley was a dream bike, as have been all the following harleys. At the time I heard all kinds of problems stranding them on the side of the road. I ride with a club made up of only American bikes. Every truly long ride we have had at least one breakdown. So far it hasn't been me, and so far I am the only one who hasn't broken down. Since I am known to ride, a lot, I get people at work asking me about issues on all makes and models of bikes. All brands have their gremlins. The only reason I write this is to bring some relativity into the discussion. Again I truly hope Victory manages to fix your issues and restore your faith in your bike. | ||
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| metalguy |
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Tourer Posts: 550 Tacoma, WA | Wow. ALL H.I.D headlights are broken? I guess I must have a great working broken product. Teach, I understand you totally got a lemon, and should be hacked off. I have had none of the problems you have had, and am hoping I never do! When the time comes for me to get another ride, I will do as I did this time, and check everyone out before I buy. I am happy with my bike, but if I were you, I wouldn't be. The only real crooks I have dealt with in the Vision market have been Two wheel Corp, and a guy named Phil Zegareck, or some such. He sent me damaged merchandise repeatedly, in poorly packed containers, and never did honor a deal he made with me for his incompetence. Do not give Two wheel corp your money. They steal. They double-charge your account. They make deals, and don't deliver. Hope you are reading this, Phil. -------Metalguy | ||
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| Vinner1 |
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Cruiser Posts: 266 Hartland, , WI | Seems like some are missing Teach's point: Would he have posted this thread if the broken items were fixed or if Victory/Polaris was really trying to get his unfortunate compilation of parts for his Vision to work? Doesn't seem to me that he is debating that in the world of mechanical stuff for any product..."$hit doesn't happen"...he would just like for someone to stand in there swinging with him to get it fixed...IMHO. This coming from one that has had like no problems with the dealer or the product...got a late production run 08...maybe that matters too. But for the price...I'd be just like Teach if I didn't have support from those that should to get my ride fixed. | ||
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| Jedi Jeff |
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Fountain Inn, SC United States | From what I'm hearing... - it's not about specific problems with the bike, no matter how much you test a part or design, problems will develop. - it's not about poor dealer response to a problem, they WANT the customer to be happy and will try to make it happen. - it's not about Victory not replacing a bad part, things DO break. Some customers WILL try to exploit a company's generosity. A company WILL try to prevent being exploited, but DOES want to make good within reason and their means. - it IS about Victory not communicating completely with the dealer. They may in fact be working to remedy a problem (like the headlight cracks) but until they come up with a fix that will last, they don't want to say anything. I can see both sides of this story. - it IS about the lack of understanding by those effected by the result. I do believe Victory should do better to communicate their reasons for their action/inaction. | ||
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| bigwill5150 |
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Iron Butt Posts: 725 Reno County, KS | JAM: - it IS about the lack of understanding by those effected by the result. I do believe Victory should do better to communicate their reasons for their action/inaction. I think you hit the nail on head and found the root cause. It could be a communication break down. Maybe we need to go to Spirit Lake with some picket signs and high-powered megaphones and get their attention. Kinda like Micheal Moore does when he makes those documentaries (that I can't personally stand, but to each his own). If nothing else, that man is good at getting and directing attention. I wonder if they'd have me arrested? Anyone else got any better ideas on how to get their attention that won't get anyone put in jail? (I'm being serious here). I've tried shotgunning emails to polaris but that's NOT working. I tried to call and they said that I needed to contact an authorzed dealer. I have a good dealership that's willing to send me a new pulley in exchange for my old one. The problem is that I beleive they're sticking their neck on the line and may end up eating the cost of the pulley of Polaris pulls another of these communications breakdowns. I'm actually VERY sympathetic to the dealerships and what they and their mechs have to deal with since I joined this site. | ||
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| Teach |
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Visionary Posts: 1436 | Ok last time.... TopFuel, you shouldn't be sending any buddies towards any bike. They should decide that by themselves, but do it with ALL the information available. Might be ten happy Victory riders to every one that isn't but I damn sure want to know why that one isn't happy about. People who OWN will defend their purchase with emotion (first rule of sales) so if someone isn't you better pay attention. Metalguy, slow down and read whats been said. The headlites all have cracks and they all separate lense from backing. The lite still functions, but it will fog as it gets worse. I "guarantee" that yours is no different than mine. I can go out on that limb because Victory has acknowledged the separation and cracks on ALL headlite assy's. It is a problem with the welding to stress created. Vinner & JAM you are on the right track. As I have said many times the Vision is a great ride, super motor and all around great platform, BUT it has a few bugs. Bugs are not an issue until such time as the manufacturer relinquishes responsibility. I don't expect Victory to replace my headlite indefinitely, I want them to FIX the problem. If it takes 6 months or a year I could care less, but tell folks so they aren't playing musical parts. Victory, while I was present to listen said they were aware of the separation and the cause.... and then said just replace the light. When asked about a fix they don't have one and are not working on it as present. When pushed a bit further they said all the lights had the cracks, most dealers had reported separation issues, replace the light. Thats fine if Victory wants to keep replacing the light indefinitely, but they cannot expect their customers to not anticipate future replacements of a known defect. Replacing a bad part with a bad part is not a fix. There are other issues along the same practice but I need not elaborate on them as this example will suffice. I've been very patient about how Victory has handled these issues and I'm simply not satisfied. They are mechanical machines and stuff will be and will go bad, thats the nature of mechanical stuff. However my two reasonably simple complaints/problems have gone unattended for 15-16 months. Don't tell the customer the new download being finalized will fix a problem you know damn right well it won't fix (I knew it as well but played along to be a GOOD customer) and THEN try to back out on the replacement because Victory asked you to wait on a download to see if it would correct the problem before replacing the bad part and the factory portion of the warranty expired. That is EXACTLY what they did and now Polaristar is replacing the radio. Good thing I purchased the extended or I would have been left hanging. ps... TF the parts you mentioned in your post are aftermarket sales pitch, not necessary parts to address a problem. However I also have fork twist/flex issues I hope a super brace will cure. Just FYI | ||
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| donetracey |
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Visionary Posts: 2118 Pitt Meadows, BC Canada | We are 1600 member strong here on this site. Maybe JAM or MILES could assist us with some sort of 'mass-mailing' of a letter that details our complaints (even though I, and many others don't have any complaints) - call it 'Known Issues' or 'Inevitable Issues'. Some sort of 'POLL' that by clicking 'YES' - an e-mail gets sent signed by that member (one e-mail per member). Something that 'pops up' when a member signs in - until the member clicks YES or ... Maybe Teach could 'pen' a polite - but stern e-mail message - with some help from others - and once member objections are dealt with, that letter could be the one sent. Or, each concerned member could copy this letter to their e-mail program and sent to a list of Victory recipients. I just think we have more power as a group - than griping to each other in this post.....and wishing Victory would read it. | ||
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| Tarpits99 |
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Iron Butt Posts: 742 North Orange County CA | donetracey - 2009-10-16 1:34 PM We are 1600 member strong here on this site. Maybe JAM or MILES could assist us with some sort of 'mass-mailing' of a letter that details our complaints (even though I, and many others don't have any complaints) - call it 'Known Issues' or 'Inevitable Issues'. Some sort of 'POLL' that by clicking 'YES' - an e-mail gets sent signed by that member (one e-mail per member). Something that 'pops up' when a member signs in - until the member clicks YES or ... Maybe Teach could 'pen' a polite - but stern e-mail message - with some help from others - and once member objections are dealt with, that letter could be the one sent. Or, each concerned member could copy this letter to their e-mail program and sent to a list of Victory recipients. I just think we have more power as a group - than griping to each other in this post.....and wishing Victory would read it. You sir are a rouser of rabble! Where do I get my badge? | ||
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| ScoreBo |
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Iron Butt Posts: 1117 Northeast Ohio | I too have a few problems. I am on my second headlight and this one is now fogging, but has no cracks yet. My shift indicator is not 100%, but a new part is at the shop waiting for me to bring her in. Of course I have exhaust pops and a trunk that squeaks like darn near everyone else. I know, in due time, Victory will 'fix' the issue(s). It just costs too much money for them to continue to replace a bad part with a new soon to be bad part. | ||
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