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Puddle Jumper
Posts: 28
| Had my Vision for just over year now and no problems at all. Love it. As with anything mechanical there can be a lemon every once in a while. Check to see if you have a lemon law in your state which can add some pressure to your dealer and possibly Victory to make sure they get it fixed and running right. |
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Puddle Jumper
Posts: 8
El Paso, TX | I have an 08 Vision Street that I bought new off the showroom floor in Jan 11. Since then I've had the cruise control break, radio problems, leaky fork seal, rear brake switch fail and it was fused to the line, and the current issue...oil pressure switch leaky and faulty.
Yep, that's 5 issues in 5 months with only 3000 miles on it.
The dealership has been great in regards to taking care of the problems, but I'd rather not have to deal with all these problems. |
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Cruiser
Posts: 101
Springfield, TN | 3 Years and 41,000 miles on my '08 Vision Premium Tour. I was hesitant to buy the first year edition expecting a learning curve and accompanied problems. I have only had a couple minor issues but never been without it and unable to ride... that sucks! I have put over 75,000 miles on 2 Victory bikes and have to say with my experience they are nothing short of bullet proof. it sucks to hear of such bad luck. I really hope the dealer or Victory steps up and makes it right somehow. I would have begged for a loaner while mine was getting fixed!
In 6 years on 2 Vic's I have had 1 broken clutch cable, 1 bad speed sensor, on my '03 Classic Cruiser, on my Vision: A bad gas guage, radio controls, and nothing else. The clutch cable broke on the way to my dealer for service so even that didn't stop me. I'm knocking on wood as I write because I don't want to jinx my luck but I've never been stranded or unable to ride a Victory due to mechanical issues. Now I did get rear ended by a distracted teenager and had my CC in the shop for a month... |
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Puddle Jumper
Posts: 36
| I had an 07 Jackpot approx, 12,000 miles trade it on o8 for an 08 Vision I have 25,000 on it . I may curse myself, but never had aproblem with either. |
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Iron Butt
Posts: 880
Orlando, FL | UPDATE:
This morning I received a call from the "new" dealer (not the selling dealer). Seems the selling dealers wrench installed the Power Commander 5 in the wrong place. It fell off it's mounting spot and rubbed against the drivebelt until it was toast. I was told there was nothing else wrong with the bike.
Now I have a call into the selling dealer's GM to see what he wants to do to make me "whole" again. Since they have treated me well from the beginning I expect a good result.
Bottom line: It's nice to know there is nothing wrong with the Vision itself. Of course I am pissed at the selling dealer's wrench, and he will not work on my bike again!!
I will post again when I find out how the selling dealer handles this. But I feel confident that since they did the work, and have always treated me right that they will do what iot takes to make it right. |
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Visionary
Posts: 2300
Georgia, west of Atlanta | Do not take the diffusers out of the head pipes............. |
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Iron Butt
Posts: 880
Orlando, FL | FINAL UPDATE: As previously mentioned the problem was the incorrect installation of the Power Commander Module by the wrench at the selling dealer. It fell down to the drivebelt which chewed the module until it not longer worked. The remainder of the bike is fine.
FINAL SOLUTION: I talked with the selling dealer in St. Pete, FL. They called the Dealer in Kissimmee, FL where my bike is, discussed the issue and my bike is being fixed, new Power Commander and all at no charge to me!! No hassles, no haggling, just the selling dealer doing the right thing. It will take 5 days or so to get the part, but I'll have my bike back soon.
The center light being out has still not been addressed but I feel certain the Kissimme dealership will handle that without a problem.
It's good to know that my Vision has nothing wrong with it after my voltage reg. issue. And I cannot tell you how satisfied I am with St. Pete Powersports. They came thru without a hassle and just did the right thing, standing behind their work. Kudos to them.
Thanks to everyone who gave me moral support during this frustrating time. A tip of the hat to those sleuths that suspected the wrench! How right you were!! And a special thanks to wrr1home, XRSteve, DannyB, ja70cad, SteveS, Nozzledog, rwiley, hammo. You guys are the best!! |
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Visionary
Posts: 2300
Georgia, west of Atlanta | Thanks Dude, I hope the rest of the time with your Vision is a pleasure for you............ |
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Tourer
Posts: 523
seattle, wa | Good to hear. Now you can enjoy your Vision. |
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Tourer
Posts: 500
| Max---Glad to hear it may all work out for you...I test rode the Vision 8-Ball last year and really liked the bike. As I said I bought an 2011 Tour and so far so good.....I believe you are right although about the back rest and rack...They seem to have been dis-continued due to lack luster sales...Go fiqure when back rests are a hot after market item. Apparently not enough Vision 8-ball owners and older Street versions wanted this item....Good Luck and I am pleased you are happy with an otherwise great bike......... |
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Tourer
Posts: 492
Indianapolis, IN | Great news MaddMAx! It's good to hear good news about dealer customer service. I think you will love your vision more and more. This weekend I was filling up at the gas station and the guy on the other side of the pump was admiring mine and he must have said "........beautiful....." a dozen times. He almost seemed lost for words but he certainly made it clear that he loved the looks. Enjoy and ride safe! |
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Visionary
Posts: 2300
Georgia, west of Atlanta | The looks and the "motor" are 95% of what it's all about.............. |
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Cruiser
Posts: 81
Salinas, Ca. | WOOHOO.... Alright MaddMax!!!! That is great news... I take Starbucks cards, thank you very much... J/K |
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Visionary
Posts: 1229
Rancho Cucamonga, CA | Glad to hear it's all working out.
Just be patient on the backrest, After I was told there are no more, I have seen 4 or 5 listed on the Victory forums for sale. Check them daily, they go fast! |
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Puddle Jumper
Posts: 8
El Paso, TX | I bought the last new backrest available by any dealer in the US back in Feb (sorry man). My local dealer did an inventory search for the whole country then I called and negotiated a price.
I was told they discontinued them because they are redesigning the way it mounts. Mine is almost bomb proof the way it mounts!
Not sure if the redesign story is true or not, only Vic can verify that, but I'd hope it hasn't disappeared completely as they are a staple bikes.
Good luck. |
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Iron Butt
Posts: 880
Orlando, FL | THanks David. Don't know about the backrest story. Seems a company that cares would have the new design done before discontinuing the old one. Maybe not. Anyhow, I am in the process of working with 2 different fabricators to get what I want. Thanks for the info tho. If they hurry it would save me some hassle!! |
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Puddle Jumper
Posts: 5
Hastings, MN | I have an 09 Cherry Premium Tour with zero problems, except the backrest issue. Took me over 4 months to find one and I love the ride without the trunk on. Went to a local MC shop who does great customizing work, he used mine for the measurments template and can now get them out in about 2 weeks a little longer if someone wants and extended height or powdercoated. Am sending mine out to have the chrome powdercoated to match my aint. |
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Iron Butt
Posts: 880
Orlando, FL | My previous post (5/31/11) I thought all was well in the land of Visions. But complications cropped up as they so often do and I still am without my ride. I am frustrated to say the least. It has been over 2 weeks extending over 3 weekends that I have been unable to enjoy my NEW Vision 8 ball. Hopefully this will all be resolved by the next of next week and I will be riding again. |
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Tourer
Posts: 500
| Just curious, What it the current issue as to why your bike is not running ? Also, did you find access to a back rest/rack combo from someone........ |
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Iron Butt
Posts: 880
Orlando, FL | I have my Vision 8 Ball back!! YeeHaw! Bike running good as before incident.
Here's the final recap.
1.Selling Dealer installed accessories for me on purchase and shortly thereafter as accessories were delivered.
2.Power Commander 5 that selling dealer installed was installed incorrectly and fell into drivebelt causing it to short out.
3. Selling dealer stepped up and sent "repairing" dealer new PC5 module and paid labor for install.
4. After PC 5 installed bike still not working. Seems the short also fried my stock ECM!
5. Selling dealer refused to step up and cover.
6. Repairing dealer gave the ECM to me for cost and comp'ed the labor.
7. All info being sent to legal for cost recovery from selling dealer.
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Cruiser
Posts: 81
Salinas, Ca. | Glad your back on the road! Now go put some miles on that bad boy!!!!
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Puddle Jumper
Posts: 16
Oregon | XRsteve: "Do not take the diffusers out of the head pipes............."
Why?
Edited by PatMcQ 2011-06-23 6:23 PM
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Iron Butt
Posts: 880
Orlando, FL | To quote Paul Harvey "AND NOW FOR THE REST OF THE STORY"
After the selling dealer left me holding the bag for a new ECM, I paid for the repairs out of my pocket and picked up my Vision at the repairing dealer. Then I gave the bill to my attorney. My lawyer sent a demand letter threatening a lawsuit to recover my costs in this sad story, and I was advised recently that the dealer sent a check and my costs were covered. I'm tickled I recovered my money, but very sad that it took the threat of a lawsuit to get them to do the right thing. Sometimes people just don't get it. Service and reputation are everything in business. I was very satisfied customer that raved to everyone about St. Pete Powersports. I even drove 2 hours there and back 3 times for accessory installs and my 500 mile service.
Now I will never do business with them again, nor will I send business to them.
We should start a listing of dealers with ratings attached so we all know who to see and who to avoid. Kinda like an "Angie's List" for Victory's!!
Edited by MaddMAx2u 2011-08-23 2:49 PM
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Visionary
Posts: 1359
New Bohemia, Va | Personally I think that is bad deal about the Angie's list. Just because one of us walk in with a chip on our shoulder because of the day we might be having and preceive they are treating us bad, we black ball them.
Again, Vision, Victory riders are really no different than other riders. If you have a beef with the dealer, take it up with them. Remember, there's two sides to every story. By the way, that is why a lot of dealers say screw the forums because of all the whining folks so because they try to tell them how to do their job they are getting paid to do. If you're so smart, do your work at home is what they say. I've stopped at a lot of different dealers and even when I say theVMC, I get the chuckle, but they'll still honor the 15% discount.
I want to be different toward anyone with a Victory sign out front, or with any rider for that matter. Won't that set a Victory rider apart from the rest. I've actually learned to have that atitude from an Indian rider. |
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Tourer
Posts: 494
Akron Ohio area | marcparnes, now that was sound advice. |
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Buyers Remorse. The Vision that couldn't.
