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Cruiser
Posts: 52
Fort Covington, NY | My e3 rear tire come apart on my trip to Cape Cod. I noticed i lilttle vibration on the highway when i took my hotel's exit it was as if i was running a square tire. I stopped and saw that the tread was coming off. Tire was in bad shape most of the tread had rips like in it. Call the local victory dealer and they didn't have a tire in stock coundn't get one until Monday or Tuesday day this was Thrusday. I then called a honda dealer, they had one in stock and would fix it the next day. What is it with victory dealers not having tires in stock (second time a victory dealer didn't have a tire in stock)? Thevictory dealer didn't seem interested in helping me find a tire.
Has any one have this problem with thier e3 tires or ideas why this happen? I check my tire before i left on my trip- pressure was good (41) and tire was in good shape still had plenty of miles left on it. I ride two up with gear. This is the second e3 that has done this to me the first one I thought I might had ran it low on pressure so now i check pressure almost everytime I ride. Going to call my polaris dealer on Monday and then hopefully will get a number for the tire company. |
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Visionary
Posts: 1365
Central Maryland | That does suck. I've heard nothing but good things about the E3's ...until now. I would contact Dunlop (or have your dealer) to file a warranty claim against them. Fair wear and tear through normal use is one thing; a tire that decides to de-laminate it's tread is a whole 'nuther issue.... |
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Puddle Jumper
Posts: 13
Central Nevada | How many miles are getting on the E3's? I had a Bridgestone Battleaxe on my Warrior do the same thing, chunks coming from the middle of the tread. Had it replaced at a motorcycycle tire only shop, he said to always check the date stamp code on the sidewall, he said motorcycle tires should not go past 4yrs., no matter the mileage, they can start coming apart as the rubber compound breaks down. The ones on my Warrior were 6 yrs. old, they were the originals. He said some bike shops can have tires in stock that are dated past their useful stage. |
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Iron Butt
Posts: 741
Central New York | You have a trailer hitch or any other mods that may be hitting the tire when loaded down? Anything in your neighborhood that can be cutting up the rubber? I haven't heard of any Vision problems as you describe, and for you to have two would seem to point to something peculiar to you and your tire's environment. |
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Cruiser
Posts: 52
Fort Covington, NY | no mods what so ever to my vision. I live in northern ny, roads are not the greatest but are ok. I did have my rear shock replaced three weeks ago by my victory dealer. The dealer also replace my rear tire about month before that. I also believe the problem may be something with my bike so I'm hopong my dealer and Polaris will work together. |
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Iron Butt
Posts: 741
Central New York | What was the problem with the rear shock? Is it possible this tire's damage started before the shock replacement?
Also, can you state the year and total miles of the bike? |
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Cruiser
Posts: 52
Fort Covington, NY | it could be possible that the tire damage was done before shock was replaced but shouldn't they have said something at the dealership? my vision is a 2010 with almost 22000 miles on it. The rear shock was leaking. It took my dealer a week to get the new shock and i did ride the bike back from the dealer and then back to the dealers to get it fixed. I look the tire over before my trip it looked fine but I'm not an expert on tires. |
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Visionary
Posts: 4278
| It I didn't like the vision so much I would have never boughten one just cause of the dealer ships.
They have to order parts that should be on the shelf.
The tech knows half of what you know about the bike. "thats the way the bike is" That's BS in my book.
Yes the lack of tire and price that are marketed up to full retail. A dealer doesn't have to carry that meany different sizes. Think of harley having to carry 75 different sizes.
I do think Polaris has let us down and will make future buyers shy away. |
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Iron Butt
Posts: 741
Central New York | When you stopped and saw the tread was separating, did the tire seem excessively hot? Any time I have ever seen tread separate it was from either being cut up ( which you would have seen before starting), or heat buildup. That kind of heat buildup can come from rubbing (which you should have felt), low tire pressure (sure your gauge is good), or a dragging brake (to go through two tires the brakes would be gone).
The fact that you didn't feel anything or smell anything, I gotta say, I'm inclined to believe you tire gauge is not being truthful with you. |
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Cruiser
Posts: 52
Fort Covington, NY | going to buy new guage just to make sure the old one is reading right. the tire was not overly hot i could keep my hand on it. There was no rubbing against the tire- i travel about 250 miles at or around 70 -73 mph most of the time. Brakes are still good. When i stop for gas i didn't check pressure with gauge but i did kick the tire and my 2 buddies were riding behind me most of the way, I believe they would of notice if the 'look' tire soft. I leaning toward something wrong bike- shock if that could make a tire come apart. |
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Visionary
Posts: 1229
Rancho Cucamonga, CA | When you noticed the seperation, did it still have full pressure? I have heard many people comment that the Vision rides normally even after hitting something that caused to tire to deflate. Riding only a couple miles on a tire without air could cause that and it is possible not to have felt it happen. Without a TPMS, you may never know. Of course if the tire still had full pressure, than disregard this post. |
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Cruiser
Posts: 52
Fort Covington, NY | yes the tire still had full pressure. I drove it 4 miles to the honda dealer to save on the towing charge and the 3 hour wait. |
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Cruiser
Posts: 131
Edmond, OK 2012 Vision, 2012 Cross Country | FYI, The tires that fit our Victory's also fit a goldwing same size. So keep that in mind when you are out and have tire problems try a Honda dealer as well. |
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Iron Butt
Posts: 741
Central New York | It is a good tip that you can check a Honda dealer for a tire, the big question is; WHY SHOULD YOU HAVE TO? There is no excuse for a Victory dealer not having a tire for a Vision, IN STOCK. It is a wear item. It is the same tire on all Visions and Xs. When you sell an 'over the road' "Touring" bike, you should expect people aren't buying it to go to the corner for cigarettes, they are buying it to 'tour'. Victory, Polaris, and the dealers should expect that when a 'wear' item fails it will in all likelihood leave the rider high and dry miles from home. 'Wear' items can, and often do, fail prematurely. Possibly I just don't understand the "dealership" business, but it just doesn't make sense to me. If I threw a rod out the bottom of the crankcase - no motor in stock - I understand. No tire - excuse me? 
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Tourer
Posts: 363
Goldsboro, NC | glighto11 - 2011-08-29 10:19 AM
It is a good tip that you can check a Honda dealer for a tire, the big question is; WHY SHOULD YOU HAVE TO?... ...Possibly I just don't understand the "dealership" business, but it just doesn't make sense to me. If I threw a rod out the bottom of the crankcase - no motor in stock - I understand. No tire - excuse me?
Hear, here!!! |
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Visionary
Posts: 4278
| I would buy this style gauge if it were me |
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Visionary
Posts: 4278
| I would buy this style gauge if it were me
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Cruiser
Posts: 52
Fort Covington, NY | i had my tire replaced at a honda dealer, they had one in stock not a e3 but they got me back on the road. I agree with you that victory dealers should have e3 tires in stock. polaris needs to step up and start helping their dealers out. I having been dealing with polaris for many years with sleds and 4 wheelers it has been the same bullshit with all polaris toys but i still ride them over the others. |
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Tourer
Posts: 457
Green Bay, WI United States | The fact that there is not a Victory dealer on every corner and that they need to order parts always makes me think twice about haulin ass across the country. Not that I don't like "some" adventure but I don't have the money to stay from Thursday until next Tuesday to get on the road again as a rule, or tow the bike 200 miles to the closest dealer. I am due for tires on both bikes very soon and would like to go to the max before replacing them but both bike have that corner (bearings growling) howl sound in the corner so I know they are close. Thanks for all the info on this site....
Ride hard, ride fast, but above all ride safe and free....
8-ball/Wildman |
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Tourer
Posts: 444
Bay of Gigs, WA | I was in Medford, OR a couple years ago and found three cuts in the tread of my E3. The nearest Victory dealer was in Grants Pass, 25 or so miles up the road, but that knucklehead didn't have an E3 in stock either. He said, "I can have one here by Friday." I said, "That's a great idea. Maybe you can order several so you might have some on hand for the next guy. Since it's Monday now, I am pretty sure we won't be doing any business together because I'm going to utilize my wife's smart phone and find a real motorcycle dealer." Sheesh. The Harley guys didn't have one, but the Honda dealer also sold Kawasakis and the big Voyager uses a belt drive, which is what I was really concerned about. I ended up with a Metzler Marathon, and guess what? No worries so far, in 3,000 miles it still looks new.
Edited by rainryder 2011-08-29 8:36 PM
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Cruiser
Posts: 92
Fort Walton Beach, FL | For those of you who have read my previous posts you know well my stance that Polaris/Victory are NOT consumer friendly organizations... they do NOT understand nor do they care about costumer service. They tapped a booming market at the right time and are riding the high... learn to work on your own machines for the parent companies will not be around too long at the rate that they are going... word is spreading... if I could offload my Vision without taking an absolute bath, I would. For now I have done three warranty items myself... they were done correctly and by someone who cares. My guess is that for as long as I own this bike it will never see the inside of a Victory dealership again. Polaris can keep their money... I tell everyone who flocks around my bike, because the bike has eye appeal and runs well now that I have fixed a few items, that unless they plan on doing their own service work and know how to locate parts all over the country, STAY AWAY FROM POLARIS/VICTORY PRODUCTS!!! |
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Cruiser
Posts: 154
Cabot Arkansas | Handyhoward - 2011-08-30 9:15 AM
For those of you who have read my previous posts you know well my stance that Polaris/Victory are NOT consumer friendly organizations... they do NOT understand nor do they care about costumer service. They tapped a booming market at the right time and are riding the high... learn to work on your own machines for the parent companies will not be around too long at the rate that they are going... word is spreading... if I could offload my Vision without taking an absolute bath, I would. For now I have done three warranty items myself... they were done correctly and by someone who cares. My guess is that for as long as I own this bike it will never see the inside of a Victory dealership again. Polaris can keep their money... I tell everyone who flocks around my bike, because the bike has eye appeal and runs well now that I have fixed a few items, that unless they plan on doing their own service work and know how to locate parts all over the country, STAY AWAY FROM POLARIS/VICTORY PRODUCTS!!!
Howard, are you aware that you are an easy ride away from one of the premier Victory mechanics (kevinx) at the Polaris of Gainesville dealership.I took my Vision there this spring and they were great folks and NO ONE is better than kevinx when it comes to Vic's .
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Visionary
Posts: 1359
New Bohemia, Va | Handyhoward - 2011-08-30 9:15 AM
For those of you who have read my previous posts you know well my stance that Polaris/Victory are NOT consumer friendly organizations... they do NOT understand nor do they care about costumer service. They tapped a booming market at the right time and are riding the high... learn to work on your own machines for the parent companies will not be around too long at the rate that they are going... word is spreading... if I could offload my Vision without taking an absolute bath, I would. For now I have done three warranty items myself... they were done correctly and by someone who cares. My guess is that for as long as I own this bike it will never see the inside of a Victory dealership again. Polaris can keep their money... I tell everyone who flocks around my bike, because the bike has eye appeal and runs well now that I have fixed a few items, that unless they plan on doing their own service work and know how to locate parts all over the country, STAY AWAY FROM POLARIS/VICTORY PRODUCTS!!!
why do you feel as one person to warn everyone to stay away from Polaris? I say, run to Polaris, run to Victory, love the product, love the support, love the interaction with other happy owners. Sorry for your misfortune and bad taste but that doesn't make it a bad product. Every manufacturer has it's problems, and has for years, just a Victory and Polaris, but thankfully they are still in business because of the overwhelming number of happy customers. |
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Visionary
Posts: 2118
Pitt Meadows, BC Canada | Cap'n Nemo - 2011-08-30 10:50 AM Handyhoward - 2011-08-30 9:15 AM For those of you who have read my previous posts you know well my stance that Polaris/Victory are NOT consumer friendly organizations... they do NOT understand nor do they care about costumer service. They tapped a booming market at the right time and are riding the high... learn to work on your own machines for the parent companies will not be around too long at the rate that they are going... word is spreading... if I could offload my Vision without taking an absolute bath, I would. For now I have done three warranty items myself... they were done correctly and by someone who cares. My guess is that for as long as I own this bike it will never see the inside of a Victory dealership again. Polaris can keep their money... I tell everyone who flocks around my bike, because the bike has eye appeal and runs well now that I have fixed a few items, that unless they plan on doing their own service work and know how to locate parts all over the country, STAY AWAY FROM POLARIS/VICTORY PRODUCTS!!! why do you feel as one person to warn everyone to stay away from Polaris? I say, run to Polaris, run to Victory, love the product, love the support, love the interaction with other happy owners. Sorry for your misfortune and bad taste but that doesn't make it a bad product. Every manufacturer has it's problems, and has for years, just a Victory and Polaris, but thankfully they are still in business because of the overwhelming number of happy customers. +1 !!!!!! |
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Visionary
Posts: 2027
Brighton, TN | Yep, and it's been mentioned that he should take it there. But that ain't his point. He is not getting fair treatment from the dealerships!
To avoid all confusion, we collectively think he should take the bath and move on to a bike and dealership of his choice. Because predominantly he ain't changing most of our minds about the company we support or the bike we ride.
1. He should open his own dealership and show us how its done and still be profitable.
2. Go to work for the company and help change it in the right direction.
3. Put more effort into getting CHANGE made instead of bashing the existence of said company, which isn't bringing about change.
4. With the amount of effort on his part to sully, bad mouth, steer customers away from Polaris / Victory, he could have already gotten his Masters degree in Business Administration and Marketing! Which would allow him to have a job at the company of his choice to promulgate CHANGE!
Yes, I have the right to read or not read your commentary! I also have the right to reply, which seemed to interest me at the moment.
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tire problem
