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Cumming, GA | Anyone experiencing excessive belt noise?
I now have close to 14,000 miles on the bike and the belt noise is almost unbearable. The Victory dealer in SD told me that everyone that comes through has complained, but he indicated that mine was the most loud that he has heard. |
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Visionary
Posts: 1436
| Bob, yes its terrible. I started off with the squeek and chatter new to 500 miles. They adjusted the belt and that fixed it for 500-600 more miles. By the time I returned from a 5k trip it was so bad and making so much noise it drown out every other noise the bike makes. Adjusted a THIRD time which cured the problen for 500-600 more miles at which time I reported it to the dealer again. Rode with it making noise under load for the past couple thousand miles but it got real noisy again (chatter) the day before yesterday when I took the bike in for other stuff. They adjusted it AGAIN (number 4) but I expect that by next week when it needs to go back in for the headlite and other repairs it will need adjusted again. I'm at 10k miles and 4 adjustments but really it should have been adjusted every 5-600 miles which is absolutely absurd. My Harley would make noise when wet otherwise it didn't make any noise. It also NEVER needed any adjustment between tire changes (10-12k miles).
Here is the problem as I see it. The dealers KNOW the belt & pulley setup is bad on the vision. The belt is either too narrow or just a crappy design which means it stretches far to easy and REQUIRES constant adjustment. Now I'm sure someone is gonna say they have never had a belt issue. Ok great..... but the vast majority of folks are having issues. The dealers are not pressing this with Victory. It is so bad that victory does NOT sell just the belt anymore. In order to get the belt dealers must by the drive kit which includes both pulleys and the belt. Great for Victory at $600 but bad for us. I have a good mind to pull my drive off this winter and have a machine shop turn me a new front and rear pulley so I can install a HD belt, and I might just do that. It says a great deal about the parts when Victory has a low mileage replacement interval for the belt. However, as I stated the dealers need to press this issue with Victory. Pissed off customers aren't going to help sell bikes and both the dealers and Victory better catch on quick. A TOUR bike that requires the CONSTANT maintenance the Vision requires is NO tour bike, its a bar hopper. The Vision is a great machine, but it has too many minor annoyances that are not being addressed for it to last. Once the novelty wears off of folks buying something neat looking, this bike will not stick around, UNLESS Victory gets with the program and addresses these concerns. JMO
ps... I was talking to a friend who sells polaris but not Victory and I asked when he was going to begin selling Vic. His reply was NEVER. He said they just don't sell without the dealer taking a big hit on price (true for my area) and he doesn't like Victories attitude. He pointed out that Victory designed a couple bikes for a couple years and then dropped them, their reasons??? Crappy design and the NEW is much better. Who wants to be told their new bike they shelled out a bunch of cash on because Victory said it was "all that," and then read in a magazine the same manufacturer calling their bike a piece of crap because they came out with something NEW. He's got a point (simplified explanation). |
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Las Vegas, NV | As a totally new Vision owner (I don't even pick it up until next week!), is this a problem most of you are seeing? I'd like to know what I'm getting into... |
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Ventura, Ca | hey all, i am a new user to this site. i have heard of this issue & have repaired it several times. i am a victory tech that was the service manager/tech at v-twins 101 before it closed. i am now in the prosses of opening my own shop in ventura county ca. what cured this problem in most of the bike was aligning the pulleys. on one bike i had to go as far as replacing the belt & pulley & performing the belt alignment at that time, but was able to cure the issue on all the bikes. get together with your locale dealer to get this procedure done. if the service guys do not know how to do it & there is a procedure to doing it correctly, have them get ahold of bob vonvett at tech services to give them the procedure. i hope this help all of you.
Jon Johnston
Octane Motorsports
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Northeast Pennsylvania | Teach wrote "He pointed out that Victory designed a couple bikes for a couple years and then dropped them, their reasons??? Crappy design and the NEW is much better. Who wants to be told their new bike they shelled out a bunch of cash on because Victory said it was "all that," and then read in a magazine the same manufacturer calling their bike a piece of crap because they came out with something NEW. He's got a point (simplified explanation)."
Teach I feel really bad for the pain you are going through with your Vision. And for the people that are thinking about buying one and are reading these threads, I think there should be a counter point to the so called "I love my Vision, but ..... threads Teach has been putting out for awhile. If I had read your gripes about Victory prior to to buying the Vision, I may have missed out on owning a great bike. For the people thinking about getting the bike, there are some really good threads here that bring up potential problems with the bike and solutions and stay away from constantly bashing the company. There are mechanics and dealers out there that will bend over backwards to fix anything, and some that only have excuses and blame it on the company. I luckily have not had that problem and feel bad for those that do. So, if I'm getting my belt, radio and cosemetic issues taken care of when I find time to actually stop riding this beautiful bike and take it in.. I don't get excuses.. I get good service and its the same company. I got no problem with people bringing issues and possible solutions up on these beautiful bikes.. but when you bash a company thats taking a chance on turning out new bikes each and every year and succeeding in a tough business, I don't get it. I've owned Victories since they started and for those people thinking about buying one..go ride one..talk to the dealer..ask them if they're fixing the few problems they're seeing with the Visions. If they come up with excuses, find another dealer.
I had belt noise at 2500 miles and had it fixed..haven't had it since and I'm at 7700 miles now.
Never have I heard about the "crappy design" you wrote in your thread. I have heard the Victory almost always has some bike of the year award in at least one magazine ever since they started.
I love my Vision but...... I love my Vision 
...And thank you Octane Jon for providing a possible solution to the problem.
Edited by victory2002 2008-08-22 7:08 AM
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Tourer
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San Antonio, TX United States | To Victory 2002,
Thank you for the counter point and also thank you to Jon Johnston.
I have been prepping Visions since they came into the Hampton Roads area of VA back in Nov of 2007 and have yet to deal with the belt issue or even hear of it in this area, this is not to say it does not exist, the customer may have fixed it himself or it is so minor they have not bothered with it. I recently took possesion of my own Vision and have 2700 miles on it in the last 3 weeks. Never one issue with the belt or noise. I am glad Jon mentioned the belt/pulley alignment issue, but that is also covered in the service manual for the Vision. It is a crying shame that a few techs can't take a moment to look in the manual and double check something as simple as that. I have run chain driven bikes for years and that is the first thing to check for. With so few dealers across the US, it can make it hard for the few reputable dealers that have a good relationship with Victory. Yes Victory just like any other business can be diffucult to approach or a paiin in the A$$, but in the overall scheme of things, they are good on taking care of problems that are brought to their attention. I will keep riding my Vision till i have to replace it.
Just keep riding and stay on those dealers that give excuses and remember to report them directly to Victory instead of just venting. The root of the problem has to be attended to for it to be fixed. |
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Tucson, AZ | I had what i thought was belt squeal and after reading numerous posts here i was sure i did. But my tech called and said that after everything was aligned the sound was still there. He said we tried everything....then one of the other guys mentioned that on his Harley he found he had accumulated a lot of small rocks and sand in the front cover, so the tech took an air hose and blew it out, around the front pulley and lo and behold he said a sh$t load of rocks and sand came out. He then test rode it and no more noise. He then took the cover off and checked the pulley and the belt for damage and with finding none put it back together. So now every once in awhile i take my air hose and do the same thing, and everytime get some debris out. Oh i also live on a dirt road so this greatly contributes to the accumulation of dirt. So i guess if you have a squeal you might want to try and use an air hose first and see if it cures the problem.
mike v |
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Cruiser
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Evergreen, CO | I had a very good conversation with a service guy at a Victory shop in Montana while I was on my recent 5400 mile trip from CO to WA to BC to MT and home. We talked a bit about belt noise. Here was his explanation....
Victory KNOWS there is a problem, and is working on it. He said that the belts on Victories are "hard" in comparison ot the Harley belts, which contribute greatly to the problem. He also told me there is a VERY tight tolerance between the Victory belt width, and the pulley size, so if the belt is not PERFECTLY aligned, you will get belt noise. He suggested that I occasionally focus on cleaning the belt and pulley, especially after riding on any gravel/dirt roads, or where there is a lot of road construction debris, like when they rotomill the asphalt in prep for a new surface. He suggested I use a tooth brush to clean the pulley and toothed portion of the belt, which I personally think is a crock!
I had the dreaded belt noise problem on my Vision as well. Three visits to the dealer's service dept did not cure it. With help from pollolittle's write up on him adjusting his own belt, I adjusted mine, and the noise was gone. That was almost 6000 miles ago! Currently, I notice a slight noise when under acceleration when I first start out on the bike, not the constant ear splitting noise I once had. Because my rear tire is BALD, I'm awaiting delivery of a new rear tire, then I'll remove the rear wheel, take it to the dealer to have the tire installed on my wheel, then I'll reinstall the wheel myself, realign the wheel myself, and I'm pretty confident that I'll have no belt noise for a long time.
I like the one idea above about blowing out the dust/dirt/road grime from the belt & pulley, but it will be a cold day before you'll see me with a toothbrush, cleaning by belt & pulley!
For all of you that currently have belt noise, do one very simple check - get down on all fours behind the bike and look at how your belt CURRENTLY aligns on the rear pulley. If you cannot verify that the pulley is not against either the left or right edge (most likely) of the pulley, you have an alignment problem! If you have or have access to a motorcycle jack, align it yourself, as it is easier than you could possibly think! It will take about 30 minutes to complete, you only need a large crescent wrench capable of opening to 1-1/16", and a 1/2" wrench. Here are the steps:
1. Lift the bike so the rear wheel is off the ground
2. Place the trans in neutral
3. Loosen the 1-1/16" axle nut
4. Turn the right side ("passenger" side) rear axle adjuster 1/4 turn using a 1/2" wrench - move axle towards front of bike if belt is against right side of pulley, or move axle towards rear of bike if belt is against left side of pulley.
5. Turn the left side ("driver" side) rear axle adjuster 1/4 turn, using a 1/2" wrench - move axle towards rear of bike if belt is against right side of pulley, or move axle towards front of bike if belt is against left side of pulley.
6. Spin rear wheel by hand, turning wheel as if the motorcycle is going forwards at least 2-3 full rotations
7. Observe if drive belt is now centered on rear pulley - if so, skip to step 9.
8. If observation in step 7 shows drive belt is not centered on rear pulley, repeat steps 4, 5, 6, & 7 until belt is centered.
9. Carefully tighten the 1-1/16" axle nut to factory specs
10. Lower the bike off the motorcycle jack
11. Enjoy chirp-free riding!
My recommendation with the above is IF you repeat steps 4-7 more than about 4 or 5 times, you should recheck the belt tightness to see if it still is within spec. By turning one side of the axle one way, and the other side of the axle the other to help align the wheel and belt, its relative location on the bike does not change significantly, and should not cause the drive belt tightness to go out of spec. If you have to make a LARGE number of adjustment cycles to get the belt to track properly, it MAY affect the belt tightness spec.
I hope this helps...I know I was sure frustrated for some time when my belt was making so much noise, so I can surely sympathize. |
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Visionary
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| Octane Motorsport, thanks for the info and I'll have my dealer look into that.
victory2002, Threads I've been putting out for a while? Correct me if I'm wrong but this is a Vision site dedicated to the vision and a place where all can come to bump idea's, fixes, issues, one off's and get some idea of what to do and where to go if they do encounter an issue? As for bashing the company? Well I need not even go down tha road... how many Harley dealers have closed up recently compared to Victory dealers? Ask yourself why...
Now I don't want folks to think the Vision is some crap MC that Victory threw together on a whim, but they should know that other folks are experiencing the same and perhaps as in this post someone provided some info that may be helpful. Lets face it unless you are moding your bike or returning from a cool trip, there aren't really any OTHER posts on the site.
My bike is functional for the most part and I believe that to be the case for most riders here, BUT that doesn't mean the bike is without bugs/issues/problems. In fact I would go so far as to say the Vision has far more bugs than ANY bike I have ever owned and I have owned more than 40 in some 40+ years of riding. This reality does not STOP the Vision from being a great ride. If it was JUST me having these issues then it might be a case of a one off poorly maintained bike, that is NOT the case. Read the post before yours from a guy who does deal with this as a tech. I have NO doubt that Victory will address the concerns expressed by owners over what I refer to as "bugs." These are not major issues, just annoying ones when forced to ride daily with them without a suitable resolution. Most of the bugs are BEYOND th dealerships control to address, for example the leg heat, poor radio reception, defective bar controls. Yes the dealer could bandaide the hand control by installing another bad part but its better to wait for the new one. Oil sending sensors that give false readings... dealers problem or Victory? I'd say the company since this has been an issue for Victory since it rolled the very first victory onto the showroom floors. The dealer can only replace the defective part.
I ride a lot and in all weather. I therefore tend to find the bugs rather quickly. Am I worked up? Nope not one little bit, bikes like cars have bugs its the nature of the beast. BUT I would like Victory to inform the dealers of whats in the works, projected release dates, etc...the bulletin process is not used effectively by Victory. I also don't want my dealer SWAPPING parts just to say they did something.
Bottom line is if WE as owners cannot discuss here, we have a bigger problem because some of the BEST fixes will be home grown.
Oh and I was simply relaying what was passed onto me by someone who already sells polaris but not Victory. I will have to say he was being HONEST since the first Victory dealer in my area got rid of them only 2 years after first picking up the franchise. The current dealer is in his 3rd or 4th year with the brand. Business is beginning to pick up slowly and more Vic's are seen on the roads here, but it is still a slow growing company for my area.
I'm not offended by your comments, so don't feel as though they were taken that way. It's good to have open discourse...... |
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Cumming, GA | Thanks for the input from everyone. I am currently in CO in the middle of a 6k trip and would like to get the problem resolved if possible before I get home in about a month.
Are you saying that there is an alignment solution for the Vision and do the dealers know about it?
I think there is a dealer in Colorado Springs, CO that I could get to. Maybe I will call and see if they can help.
The dealer in SD didn't have a clue and when he talked to Victory, they weren't nay help. |
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Evergreen, CO | visionbob -
There are numerous dealers in CO. Yes, Co Springs has a dealer, and some in the Denver/Ft Collins area as well. I would not recommend trying to get your belt chirping solved by the dealer in Thornton, CO (north side of Denver), as that is the one I dealt with, and did not have very good luck. Since you are on the road, it would be really difficult for you to adjust it yourself, without the aid of a motorcycle jack. The noise will not cause any damage to the belt nor the pulley, just drive your ears bonkers from the noise. Let me know if I can help further. |
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Northeast Pennsylvania | Visionbob I don't understand that the mechanic didn't understand about fixing the belt squeek. Maybe the next time you go in give them this website and have them search belt alignment under forums, or go into the owners manual.
Teach, sorry I hadn't had my coffee yet before my rant, it just seems that you come over as very negative and there are alot of Victorys that seem to not have as many problems, so the company must have spit out a few good ones.. I just don't think there's that big of a conspiracy, nor do I think that the issues brought up aren't able to be fixed thru the warranty. What was funny to me is that it seems when someone brings up a problem they may have, You seem to be next in line stating you have the same problem and proceed to bash Victory every chance you get. So what I'm trying to say is I'll stop commenting on your right to say anything you would like on this site. I was just hoping that you might realize that you where coming across a bit Bi#chy in your comments and that optimism and perserverance win out in the long run. Have a great day. |
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Evergreen, CO | The belt squeak issue is NOT rocket science, and SHOULD be able to be easily fixed through the warranty process, but I can tell you from personal experience that it does not always get resolved, or doesn't get resolved as easily as one would expect. I passed on my experience to the service dept head at the dealership I bought my bike from, and who I took it to numerous times to try to cure the belt noise issue. I cannot comment whether it has helped other Vision owners coming through that dealership since that time or not. I KNOW it is frustrating, as it frustrated me greatly, and the frustration became worse when I was able to fix the belt squeak problem myself in about 30 minutes of novice wrench time.
Visions are GREAT motorcycles, and I think only a very few on this forum would think or respond otherwise. I think the largest frustration for us all is the lack of communication between the mother company (Victory/Polaris) and the dealers that the owners of these bikes have to deal directly with. In many cases, we on this forum are better informed and equipped than the dealers are, and that is terribly sad. THIS is what really needs to be improved, but I'm not sure we as owners can do much about that. If corporate kept their dealers (and us) better informed about what they are aware of, status of fixes/upgrades/workarounds, I think we would all be a lot happier.
In addition to the belt squeak issue, there are many more "small" issues related to various electrical anomalies, chrome accessory availability/quality, and might I add transmission gear noise. If we all knew these specific issues were being worked, given an estimate of when a resolution could be expected, and what, if any, workaround could be employed in the interim, these "small" issues would easily fall well below the noise level.
There are a few folk who will never be satisfied, but hopefully we can properly communicate that we are xx% happy with our purchase, and our occasional rants are blowing off pent up frustration when we experience some of these "small" issues.
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San Antonio, TX United States | I do have to make a comment here. It is amazing that there are so many dealers that just bullshit you and tell you there is no communication. I know if i need to know something, i go to the dealer website and check for current bulletins and tech tips. If there is a specific item i need to know about, i can call directly and ask what is going on and when and if a bulletiin will be issued. The only problem as far as communication between the dealer and the company is the fact there are dealers to damn lazy to learn the product properly and get involved. I see every Victory Vision that is in the Chesapeake, Virginia Beach, Newport News and Sufflok area of Virginia. I have only had the following issues,
1. Faulty Stator, not charging. 30 min fix, very unusual.
2. Rattle from trunk area.
3. loosing oil after 2500 mile.
4. foot brake was soft.
Took care of each one the moment it was brough to our attention. Nothing to report to Victory since they were such isolated items and things that can happen from a production stand point.
Again, the customer can call Victory direct and make it clear they are unhappy, quit relying on some of these dealers that complain about communication between themselves and Victory, it is all a crock. |
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Visionary
Posts: 1436
| victory2002, I took no offense bud. You nailed one thing though. You said when someone mentions some issue I jump on board, yes I do. I have rarely posted about any issues I have had except in response to others, because I do not want to be knit picking. I also haven't gone looking for the issues I have experienced on my vision, but I have had just about every thing that could be an issue become one. As I stated the bike is for all RIDING purposes very good, but it has bugs.
Space cwboy basically restated what I have, we need better communication channels between Victory and the dealers and owners. It can really suck having something that REALLY does bug you and have NO answer as to whether Victory is aware and/or working to correct it.
Space cwboy when you say alignment fixed your belt issue you are talking rear adjusters and belt tension?? If so thats a big negatory for me. Yes it cures the noise initially but it comes right back within 500 miles. Leave it and it progressively worsens. I'm thinking they will need to replace the entire drive on mine to cure this. I'm sure the worn bushings on the shock didn't help.
As to the small percentage that will never be happy? Well I would have to agree, some folks would gripe if you gold plated their butt. Hopefully between Victory and here the bugs can all be ironed out.
Ride safe all........ T |
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Evergreen, CO | Sorry to hear about your belt issue Teach. I adjusted mine at around 5000-5500 miles on my odometer. Since then I have taken my long trip, ridden a LOT, and have 11300 on it now without touching any adjuster, using a toothbrush, blowing compressed air on it...nothing. I've ridden a few dirt and gravel roads on my trip, and currently I only have issue when the bike is stone cold, the temp is around 50 degrees outside, and then and only then do I hear a faint chirp under acceleration for the first mile or so, then it goes completely away. As I stated before, I'm changing out my rear tire next week, and as part of the reinstall, I'll go through the steps I posted above to ensure that the belt tracks in the center of the pulley before lowering the bike off the jack. I fully anticipate that it will be quiet for a long time and many miles. If you have personally looked at the centering of the belt on the rear pulley carefully, and can confirm that it is not against one side or the other of the pulley, then you have a different issue than I experienced. Before I adjusted mine, it hurt my ears while riding it made som uch noise. Even with my Stage1/Level1 mufflers, I could barely hear the exhaust note under hard acceleration over the loud chirping coming from the belt.
For you Teach, maybe you should take up "Octane Motorsports" suggestion to call Victory and contact Bob Vonvett at Tech Services to see if he can assist you in resolving your issue. Best of luck in getting your Vision to put a big grin back on your face. |
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Cumming, GA | Thanks to everyone for your input. I am currently in Ft Collins and found a dealer in Longmont (Extreme Performance) that is going to look at the issue for me tomorrow (saturday) morning. He indicated that it would be no problem to resolve.
I will keep everyone posted.
For those that haven't looked at my web site (http://web.mac.com/carlan01), I am posting pictures and narratives of my travels that began with a trip to the AVR last week.
Thanks again. |
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Plainfield Illinois | This thread makes me wonder why I've never heard a peep, much less a chirp from the belt on my Vision.
I've ridden less than many that post here but I have 7K on it and haven't had the belt adjusted at all (unless Randy's did it sometime w/o telling me).
This makes me wonder why. I'm thinkin that its beause I had the rear pulley chromed (amoungst other stuff) before I rode it home the first time. I seems like chrome plating might be slicker than the original. Hmmmmmmm......
Dunno. could be so |
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Evergreen, CO | Consider yourself lucky Willie - go buy a Powerball ticket!! |
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Eden Prairie, MN | SrBiff - 2008-08-21 11:14 PM
As a totally new Vision owner (I don't even pick it up until next week!), is this a problem most of you are seeing? I'd like to know what I'm getting into...
Don't worry about it. Most people love their Victory. I have 40000 miles on my Kingpin and 14000 miles on my Vision, with no major problems. Nothing on either bike ever made me wish I bought another Harley or another Honda. The only thing I ever took my bike in to dealer for was to get the tires changed. Try riding a Harley for 40000 miles with out ever needing to go in for service! My Low Rider required major service every 8 to 10k. I sure don't miss that!
I use to think it was the relationship with the dealer, or how commited the dealer was to actually solving a problem or how competant they are. All of these things are factors. If you don't like you dealer find a new one, if that isn't possible ask us for help, but filter out the constructive stuff from the bitching.
I feel really sorry for guys that can't seem to get happy. I reall do! This site is where I'd hope we could find solutions and help each other out. But some guys only come on here to complain, trash their dealers or Victory or both. Frankly they are so good at bitching, it wouldn't surprise me if they are planted here just to make the rest of us feel bad about a good thing.
Think about it. Some one asks "have you heard a squeak" and asks if some knows why or how to fix it And then one of these guys jumps in freaking out about the whole morotcycle, the company and the whole human race.
You should be able hear what causes the noise, how to fix it and how to prevent it. Instead you get someone dumping a whole lot of irrelevant no factual garbage that doen't help anyone.
I just got back from the VRA in Spirit Lake. There were at least 50 to 100 vision riders there. I talked to a bunch of them. No one was unhappy about buying a Vision. Yeah we all talked about things that bugged us, like AM radio reception (I never listen to AM) and shared how we overcame some of them. We told the Victory engineers there about the things we wanted fixed. I pretty sure they were listening.
Cancel your order if you wish, but you'll miss out on the best bike you ever owned. |
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| rainmaker, Glad you bike is perfect, not so for many of us. I will say this... before I bought my Vision I frequented this site for MONTHS reading everything you guys posted about. Unfortunately guys didn't really speak up about the issues big or small and focused more on "this bikes cool" or "added this to my bike." I won't say it would have mattered much in my decision about buying the Vision, BUT it might have been nice to know what to expect, or what might become an issue. If thats bitching, guilty as charged.
My dealer is very committed to;1. getting my bike fixed 2. solving the issues .... However, I have been on the speaker when Victory told the dealer what to do to address TWO separate issues and I can assure YOU that you would not have been happy and I know I wasn't. So you'll have to excuse some of us who do not share your opinion of irrelevant non-factual garbage.
You said "We told the engineers there about the things we want fixed." Why are they NOT listening to the dealerships who have had these issues?? If you are going to toss indirect insults at last get your facts straight. Either folks are bitching without grounds, or they have a legit reason to groan a bit.
This I can say..... I didn't join the VRA, just as I never joined HOG. The reasons are for just what we see in postslike you just made, brand loyalty regardless of reality. A wise man told me a long time ago the best bike you will ever own is the one you just got rid of or the next one you will get, never the one you have.... think on it a bit...... Ride safe....... T
ps... I put 125k on two separate HD's with NO maintenance other than routine, 40k on the last one without issue..... 2 Goldwings both in excess of 120k and neither neded anything besides routine maintenance. So I guess sometimes we are lucky with brand and sometimes not. |
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Ventura, Ca | the procedure for aligning the belt & pulleys is in the service manuel (as "dwhite28" stated), i got this information from tech services while the folks at tech services was writing the service manual. my other point for bringing the unit to the dealer is that it is a warranty issue and those of you that are still under warranty & most of you still should be can get this covered by warranty, victory will pay the dealers for this issue.
one of the way that victory goes about fixing any of your concerns is by having the dealer perform the diagnostics & repair, then following through with the warranty claim. if tech services at the factory find that there is a hign number of bikes out with the same problem they will get engineering involved to solve the concern. if they only get a few complaints of the same concern they chalk it up to manufacturing. it is important to have warranty issues taken care of at the dealer & the warranty claim filed to resolve problems.
the comunication between the factory & the dealers is great if your dealer knows how to use its resources.I feel that the communication is better then harley, i have worked with both types of dealers for several years(15).
I can not help but agree with "rainmaker" on the way this thread reads out half of this thread is stuff not related to the topic of the belt noise issue. i'm sorry if i stepped out of line with this response. |
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Tourer
Posts: 550
Tacoma, WA | I too, have had very few issues with my Vision. I had iPod issues at first, and they were resolved by using a non-hard drive iPod, and a new cord to replace the faulty one. I do have a crack that may be a stress fracture on the upper fairing, but have not heard back from Victory on it as yet. That is about it. Cruise works, windshield works, everything works. I am WAY happy. Just reporting in, as today was a nice 300 miler with my Dad, and his 08 Goldwing. ------Metalguy |
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Visionary
Posts: 1324
So Cal | Octane Motorsports - 2008-08-22 10:51 PM
the procedure for aligning the belt & pulleys is in the service manuel (as "dwhite28" stated), i got this information from tech services while the folks at tech services was writing the service manual. my other point for bringing the unit to the dealer is that it is a warranty issue and those of you that are still under warranty & most of you still should be can get this covered by warranty, victory will pay the dealers for this issue.
one of the way that victory goes about fixing any of your concerns is by having the dealer perform the diagnostics & repair, then following through with the warranty claim. if tech services at the factory find that there is a hign number of bikes out with the same problem they will get engineering involved to solve the concern. if they only get a few complaints of the same concern they chalk it up to manufacturing. it is important to have warranty issues taken care of at the dealer & the warranty claim filed to resolve problems.
the comunication between the factory & the dealers is great if your dealer knows how to use its resources.I feel that the communication is better then harley, i have worked with both types of dealers for several years(15).
I can not help but agree with "rainmaker" on the way this thread reads out half of this thread is stuff not related to the topic of the belt noise issue. i'm sorry if i stepped out of line with this response.
Hey Jon! are you open yet? Are you able to do warranty work? Since V twins closed I have had to go to Harbor city. Theyre OK but mor Yamaha oriented. I'm on my second trip for the gear indicator not registering correctly. (i know, has nothing to do with belt noise, but mine is OK). I NEED a good service dept!!! |
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Cruiser
Posts: 72
Eden Prairie, MN | Teach - 2008-08-22 11:20 PM
rainmaker, Glad you bike is perfect, not so for many of us. I will say this... before I bought my Vision I frequented this site for MONTHS reading everything you guys posted about. Unfortunately guys didn't really speak up about the issues big or small and focused more on "this bikes cool" or "added this to my bike." I won't say it would have mattered much in my decision about buying the Vision, BUT it might have been nice to know what to expect, or what might become an issue. If thats bitching, guilty as charged.
My dealer is very committed to;1. getting my bike fixed 2. solving the issues .... However, I have been on the speaker when Victory told the dealer what to do to address TWO separate issues and I can assure YOU that you would not have been happy and I know I wasn't. So you'll have to excuse some of us who do not share your opinion of irrelevant non-factual garbage.
You said "We told the engineers there about the things we want fixed." Why are they NOT listening to the dealerships who have had these issues?? If you are going to toss indirect insults at last get your facts straight. Either folks are bitching without grounds, or they have a legit reason to groan a bit.
This I can say..... I didn't join the VRA, just as I never joined HOG. The reasons are for just what we see in postslike you just made, brand loyalty regardless of reality. A wise man told me a long time ago the best bike you will ever own is the one you just got rid of or the next one you will get, never the one you have.... think on it a bit...... Ride safe....... T
ps... I put 125k on two separate HD's with NO maintenance other than routine, 40k on the last one without issue..... 2 Goldwings both in excess of 120k and neither neded anything besides routine maintenance. So I guess sometimes we are lucky with brand and sometimes not.
Teach, for the most part you talk about the issues, but I do take issue with the Post Script you added earlier. Maybe I shouldn't, all manufacturers make improvements and don't go back and try and correct old mistakes.
Anyway I wasn't trying to directly or indirectly insult you. There are some really negative people on this sight that I can't figure out what they are trying to prove.
Thanks for the reply, I believe in the exchange of opinions, opposing or not. I just don't think we need to be nasty about it. |
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Belt Noise
