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Dealership - second thoughts about tech knowledge
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picard
Posted 2010-08-17 11:30 PM (#67342)
Subject: Dealership - second thoughts about tech knowledge


Cruiser

Posts: 111
Prairie Dog Heaven, CO
All,

I am having second thoughts about the dealership install for the add-ons (for which I am still waiting). They were supposed to install the intercom, 2 power outlets, and the OEM trunk rack.

When I asked them about the power outlets, the tech went on and on how he had installed a number of them "tapping into the headlight circuit". I voiced my concern about total load on that circuit and he brushed it off. Doing some research and with the help of this list it turns out there are already wires there for outlets - which got me thinking - they don't know this?

I am seriously wondering whether I will let them touch my bike again - ever.

There are two other shops in my area (CO Denver/Boulder). I will not say who I'm talking about but here are the three shops - wonder whether there are any locals on here who can recommend one of them as a good service shop.

Colorado Powersports Thornton
G-Force Powersports Lakewood
Grand Prix Motorsports Littleton

Thanks much in advance for your help!
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handyhiker
Posted 2010-08-18 1:07 AM (#67344 - in reply to #67342)
Subject: RE: Dealership - second thoughts about tech knowledge


Cruiser

Posts: 258
Akron, Ohio
Don't feel bad, when I was looking to buy my V V, I stopped in a local shop and asked the teck if he knew of any real issues with the 08s. He said no and then told me that they have a dry primary belt. On a separate occasion the parts Guy said the fork oil is 80/90 wt. oil and then tried to sell me tires that were the wrong size. I don't go to that dealer anymore.


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Lone Ranger
Posted 2010-08-18 1:50 AM (#67346 - in reply to #67342)
Subject: Re: Dealership - second thoughts about tech knowledge


Tourer

Posts: 447
Cleveland, GA
Installing them yourself isn't a real hard thang. I did mine.
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hoosiervic
Posted 2010-08-18 5:52 AM (#67348 - in reply to #67342)
Subject: RE: Dealership - second thoughts about tech knowledge


Tourer

Posts: 492
Indianapolis, IN


Best thing you can do is talk around. It really just boils down to the shop guys, whether they are well trained and dedicated or just back yard wanabes. 

 A good mechanic is worth a little driving, and after all on a Vision you're always looking for any reason for a road trip. ;-)

 As far as self installing, as someone earlier said, they are fairly easy to do, and it will build you knowledge and familiarity of the bike as you work on it. It's good to know the bike a little, that way you can tell when the tech is BSing you. Good luck!

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rf43mn
Posted 2010-08-18 7:18 AM (#67353 - in reply to #67342)
Subject: RE: Dealership - second thoughts about tech knowledge


Cruiser

Posts: 71
Willmar, MN
The dealership that I bought mine from had misinformation also. I was not impressed at all with the shop. The salesman told it had a dual pin crank and several other things. The head parts guy is outstanding! If he didn't know the answer, he said so and researched it until he found it. After that he was the one that I called. Bottom line is I would go back. I have never had any resistance to fixes...everything is taken care of right away. Although, the parts guy is the only one that I call...but he is the important one anyway.
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rf43mn
Posted 2010-08-18 7:18 AM (#67354 - in reply to #67342)
Subject: RE: Dealership - second thoughts about tech knowledge


Cruiser

Posts: 71
Willmar, MN
The dealership that I bought mine from had misinformation also. I was not impressed at all with the shop. The salesman told it had a dual pin crank and several other things. The head parts guy is outstanding! If he didn't know the answer, he said so and researched it until he found it. After that he was the one that I called. Bottom line is I would go back. I have never had any resistance to fixes...everything is taken care of right away. Although, the parts guy is the only one that I call...but he is the important one anyway.
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Webhair
Posted 2010-08-18 7:40 AM (#67358 - in reply to #67346)
Subject: Re: Dealership - second thoughts about tech knowledge


Iron Butt

Posts: 669
Peachtree City, GA
Lone Ranger - 2010-08-18 2:50 AM

Installing them yourself isn't a real hard thang. I did mine.



+1 - It really is not that difficult.

Did you specify a Vision for the power outlets install... As for tapping the headlight... On a steel frame Vic there is an spare outlet in the headlight for the driving lights... wonder he he meant connecting to it...

In other word - if you do not feel comfortable with their work and the fact you have to rely on it with your life - don't go back.
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ScoreBo
Posted 2010-08-18 11:11 AM (#67369 - in reply to #67342)
Subject: RE: Dealership - second thoughts about tech knowledge


Iron Butt

Posts: 1117
Northeast Ohio
+1 on installing yourself.

As for the luggage rack. Seriously take a look at the CycleOps rack instead of the Vic one. A lot of complaints about the Vic rack on size (too small), chrome quality and difficulty cleaning under the rack.

http://www.cycleopsusa.com/

Since you are a member of this site, I think you get 10% off.
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bigwill5150
Posted 2010-08-18 6:40 PM (#67386 - in reply to #67342)
Subject: Re: Dealership - second thoughts about tech knowledge


Iron Butt

Posts: 725
Reno County, KS
I would PM ElroyJ. He's local to that area and has been riding the Vision now for quite awhile. He was the garage donor for the camz party we had over a year ago. He'd probably be very knowledgable about the dealerships in your area.
BTW, I think you are doing the right thing. I had a guy running a local motorcycle shop who supposedly does most of the local Victory work (since the nearest dealership is 300+miles). Quoted it for about $75 plus the tire, which is a GREAT price for that kind of work IMO. When I went back to set up a time, he asked if I had a service manual for the bike... I never did set up that service time. LOL I ended up driving the 300+mi (needed warranty work anyway, so no big loss). I like to support the locals but not at the expense of peice of mind.
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johnnyvision
Posted 2010-08-18 7:04 PM (#67389 - in reply to #67342)
Subject: Re: Dealership - second thoughts about tech knowledge


Visionary

Posts: 4278
I find that these dealers are more snow mobile and just finding out about motorcycles. The other day the sales men was telling me about the hydraulic lifters in the vision/ I went to the GM and asked for a job. If you read or check you should find a accessories port on your fuse box.
Check out some of the after market bike shops.
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kevinx
Posted 2010-08-19 6:27 AM (#67421 - in reply to #67389)
Subject: Re: Dealership - second thoughts about tech knowledge


Visionary

Posts: 1340
Gainesville Fl Home of the Gators
john frey - 2010-08-18 8:04 PM

I find that these dealers are more snow mobile and just finding out about motorcycles. The other day the sales men was telling me about the hydraulic lifters in the vision/ I went to the GM and asked for a job. If you read or check you should find a accessories port on your fuse box.
Check out some of the after market bike shops.



UUUUUMMMMMMM All Vics have hydraulic lifters.
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