UNHAPPY with Zumo 660?
Gil
Posted 2011-09-03 1:36 AM (#95525)
Subject: UNHAPPY with Zumo 660?


New user

Posts: 2
Is anyone else as displeased with the Garmin Zumo 660 as I am?
The screen is all washed out in the daylight -- no contrast.
Words are in smaller type face and hard to read.
More touch strokes to get to a destination
The main problem though is you just can't read the screen. I think it is so bad that it is a safety issue - a distraction.

I have returned it and the new one has the same washed out screen.

My old Zumo 550 was great. I assumed that the 660 and the integration into the Cross Country could only be better. I have talked with a number of Harley riders who are displeased with the 660 also.

I have written the president of Garmin with my complaints and have not received a response so I think it is time to turn this over to a lawyer as a class action lawsuit.

Send me your name and address if you agree.

Gil
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hoosiervic
Posted 2011-09-03 3:27 AM (#95528 - in reply to #95525)
Subject: Re: UNHAPPY with Zumo 660?


Tourer

Posts: 492
Indianapolis, IN
Go back to the 550 or another brand and get over it. Vote with your wallet and they will get the point. Countless foolish law suits are ruining this country.
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dnlbest
Posted 2011-09-03 6:56 AM (#95531 - in reply to #95525)
Subject: RE: UNHAPPY with Zumo 660?


Puddle Jumper

Posts: 30
Warrenton, VA
Gil - 2011-09-03 2:36 AM



I have written the president of Garmin with my complaints and have not received a response so I think it is time to turn this over to a lawyer as a class action lawsuit.

Send me your name and address if you agree.

Gil


Really, a lawsuit? To be honest I think it is a bit of overkill especially for what you described as your issue with the Zumo 660. I do not think you would win and I also think you would be clogging up an already over taxed system with a frivolous suit that could keep a serious issue from being heard in a timely fashion.

I am also not sure if what you described would be a categorized as a defect or a feature that is not meeting your expectations or performance standards.

Edited by dnlbest 2011-09-03 7:08 AM
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Arkainzeye
Posted 2011-09-03 7:37 AM (#95532 - in reply to #95525)
Subject: Re: UNHAPPY with Zumo 660?


Visionary

Posts: 3773
Pittsburgh, PA
Wouldn't hiring a lawyer cost more than the unit did ? that is if you can even find a lawyer to take such a case... this is the exact reason why I no longer by motorcycle gps . I've had 5 of them involve 5 has failed within 18 months , in 1 way or another ...
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jkfrazier
Posted 2011-09-03 7:58 AM (#95534 - in reply to #95532)
Subject: Re: UNHAPPY with Zumo 660?


Puddle Jumper

Posts: 49
Fort Defiance, VA United States

The 660 is hard to see and read, but other than that, I'm fine with it. I rarely look at the screen anyway preferring to keep my eyes on the road. Having said that, if I had it to do over again, I would have kept my 550.  After owning both I like the 550 better.

 



Edited by jkfrazier 2011-09-03 7:59 AM
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okie vision
Posted 2011-09-03 8:06 AM (#95536 - in reply to #95525)
Subject: Re: UNHAPPY with Zumo 660?


Iron Butt

Posts: 752
Broken Arrow, OK
I briefly lived with a 660 on a Ram mount on a Yamaha. Kept it for one trip.
I was able to just get a refund through Amazon. Hope you get something worked out.
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Turk
Posted 2011-09-03 9:01 AM (#95539 - in reply to #95525)
Subject: RE: UNHAPPY with Zumo 660?


Iron Butt

Posts: 612
Have to ask, you DID adjust the brightness setting didn't you? I believe it comes set at 50%. I set mine to 100% and it is just fine. Certainly no worse than any other screen in direct sunlight.
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Biscuit
Posted 2011-09-03 5:58 PM (#95578 - in reply to #95525)
Subject: Re: UNHAPPY with Zumo 660?


Cruiser

Posts: 273
Midlothian, Va.
My Zumo 550 has carried me all over this country with no problems. It's going on 5 years old.
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marcparnes
Posted 2011-09-03 8:44 PM (#95585 - in reply to #95539)
Subject: RE: UNHAPPY with Zumo 660?


Iron Butt

Posts: 802
Turk - 2011-09-03 6:01 AM

Have to ask, you DID adjust the brightness setting didn't you? I believe it comes set at 50%. I set mine to 100% and it is just fine. Certainly no worse than any other screen in direct sunlight.

+1

Other than when the sun is directly behind me, I have no problem reading my 660. They do fail though. I'm on my third. They replace them fast but too bad they fail to begin with.

Marc
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