What's It Really Worth?
glighto11
Posted 2011-08-14 8:04 AM (#93450)
Subject: What's It Really Worth?


Iron Butt

Posts: 741
Central New York

I recently had a question sent to be about the price of a product that I sell. I sent that person a reply. But because there are quite a few of us members here that are also Vendors in one form or another, I thought it would be helpful to post an excerpt from my response here.

As motorcyclist, surrounding ourselves in the 'motorcycle' world, we sometimes loose sight that on the grand scale of things we are a small market and small markets tend to equate to small production runs and other factors that, in the end, makes products in our world seem out of reality when compared to another, for instance, 'auto' world.

My response wa:

I am not insulted, I would not expect everyone to be fluent in the costs associated with producing a product and putting on the market at a fair and reasonable price, for both sides of the equation.

In the case of the harnesses, you obviously haven't taken the time to really evaluate the manufacturing cost. Looking at materials, did you price them out? How about 1 complete roll of tape to wrap each harness, go on the internet and find your best price for a roll of 3M 33+ tape. How about the 10 connectors ranging in price from $2 for the cheapest to $19 for the most expensive. Then throw in the required diodes, sequencer modules, and other odd supplies.

Now labor, taking into account a couple dozen wires of various lengths and colors, a couple dozen hand soldered splice joints, and sixty some odd terminal ends; how many hours would you take to build one? What it your time worth?

Do you have the equipment to do the job? I bought mine.

Time, process, and considerations that went into design we won't get into specifically, but would you put any value on it?

We basically covered direct costs, what about profit? Should a business earn a profit, or just conduct business for the jollies?

Yes, I could probably cut some costs and put the product out there at a lower final price. Like in my first example, the tape, you can buy vinyl electrical tape for $.99 a roll. But there is a difference between 3M 33+ tape and $.99 a roll tape, and I won't sell crap. I could also cut my profit, but then why bring the product to market to begin with.

All that being said, no product is worth more or less than someone is willing to pay for it. So far over a hundred satisfied customers have acknowledged the quality and value of that particular product.

I hope I have not offended you. I hope that I have convinced you that not all business is out to screw a person out of every possible dollar. Some business people, like myself, work hard at trying to offer value for the dollar. A pencil is a pencil to look at, to understand it, it is a machined wooden tube filled with a graphite compound suitable for writing at a certain color, painted, and topped with a rubber eraser held on by a formed metal band. 

End

Every Vendor I have had contact with on this forum and the VMC site have proven, to me at least, to be quality upstanding businessmen just trying to make an honest buck without screwing anyone, while enjoying the 'sport' and life.

 

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Webhair
Posted 2011-08-15 6:55 AM (#93569 - in reply to #93450)
Subject: RE: What's It Really Worth?


Iron Butt

Posts: 669
Peachtree City, GA
5 Stars - Well put!
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BlueByu
Posted 2011-08-15 7:42 AM (#93575 - in reply to #93450)
Subject: Re: What's It Really Worth?


Cruiser

Posts: 130
Houston, Tx
Very well said !! Frankly, I couldn't of put the damn harness together and was more then happy to pay the asking price. Figure these guys bust their ass and put in hours and hours of time to bring things to market... when I weigh all that, this was a more then reasonable asking price. I will say, some items tend to look a bit out of range... especially after the product has been out for awhile and initial costs have been covered. I'd like to see more "sales" or slightly reduced costs, but then if we keep pushing for this...these guys will close their doors and we will be stuck with nothing or chinese made overpriced products from factory. If I want something bad enough, I'll save my pennies until I can afford it. Don't need to buy every new item on the market. So, it's down to a personal judgement - Pay the price or shut the hell up! Bottom line, the market will let the seller know if the price is way out of line... always does.
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Liandra
Posted 2011-08-15 11:49 AM (#93604 - in reply to #93450)
Subject: Re: What's It Really Worth?


Cruiser

Posts: 188
Tifton, GA
Very well stated about quality products and there cost.
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MaddMAx2u
Posted 2011-08-15 2:01 PM (#93617 - in reply to #93450)
Subject: Re: What's It Really Worth?


Iron Butt

Posts: 880
Orlando, FL
+5

Although I think you were too nice. Some people always want something for nothing.
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johnnyvision
Posted 2011-08-15 2:29 PM (#93624 - in reply to #93450)
Subject: Re: What's It Really Worth?


Visionary

Posts: 4278
People for get the factor your helping them. You could of said here it is you figure out how to do I'm going golfing or fishing.
We all need to under stand that you glighto11 don't have a big bank roll and find the best parts for the money is a all day search. Then you have to sit down and figure out what goes where.
I can afford your parts now but I'm sure you are fair in price. I did a search to find the diodes and that tuck a couple hours and then trying to guess where each one went. Well thats when I said screw it I could save money but what would go wrong if I screwed up.
I'm sure who complained didn't think of what our time is worth. I wonder what he would charge for a hour of his work.
Keep up the good product and I wish you much success.
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varyder
Posted 2011-09-09 8:20 AM (#96107 - in reply to #93450)
Subject: Re: What's It Really Worth?


Visionary

Posts: 8144
New Bohemia, VA
Very well said, but don't ever feel the need to explain yourself. If your product is quality and at the right price, you'll have buyers despite the ones who want something for free. We live in a world that lives by what they can get everything on a bargain or at least feel like. I recently had an encounter with a dealer about a warranty issue on my bike. When I first approached him about checking out my bike and if the item would be covered under warranty, he started making the comment about how everyone wants something for free. I didn't get upset with him, but I set him straight, I'm not looking for anything for free, but if it is a warranty item, then I want what I paid for. I was prepared to pay for item if it wasn't covered under warranty. Though the encounter bothered at first, I realized also that folks approached him all the time to try and get him to fund their hobby by looking for free stuff, like tires, etc.

Again, keep doing what you are doing, do it well, and don't worry with the negative people!
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pollolittle
Posted 2011-09-09 8:46 AM (#96112 - in reply to #93450)
Subject: Re: What's It Really Worth?


Visionary

Posts: 2027
Brighton, TN
Where did this varyder come from? Good post, the beauty of the free economy, supply and demand at its finest.
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donetracey
Posted 2011-09-09 10:45 AM (#96117 - in reply to #93450)
Subject: Re: What's It Really Worth?


Visionary

Posts: 2118
Pitt Meadows, BC Canada
Some people have to get old before they understand this. Some NEVER do. Winners and Losers....
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radioteacher
Posted 2011-09-09 11:24 AM (#96120 - in reply to #96112)
Subject: Re: What's It Really Worth?


Visionary

Posts: 3006
San Antonio, TX
pollolittle - 2011-09-09 8:46 AM

Where did this varyder come from? Good post, the beauty of the free economy, supply and demand at its finest.


Yes it is a very nice post indeed. And, I agree, "Where did this varyder come from?"

Maybe someone recovered varyder's hard drive from a garbage dump?

Ride Safe
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hoosiervic
Posted 2011-09-09 11:32 AM (#96121 - in reply to #93450)
Subject: Re: What's It Really Worth?


Tourer

Posts: 492
Indianapolis, IN
Well said, and from your description a very well made product. Manufacturing isn't cheap. Everyone b!+tches that they aren't getting paid enough or that they should have got a bigger raise. I say try making a living being the owner of a small company, especially manufacturing a product to sell. There are a lot of poor guys out there just because they have a passion and a dream. They scratch out a living trying to share that idea with others, and nobody offers to pay more just because you deserve a raise. Keep up the good work friend!!
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Wizard523
Posted 2011-09-09 11:56 AM (#96125 - in reply to #93450)
Subject: Re: What's It Really Worth?


Tourer

Posts: 506
Woodland Hills, CA
I always scratch my head at those who put out the kind of dollars we do for our Visions, then complain about the high cost of quality parts and accessories. Like others have said, your explanation was really well thought through and written. To anyone who would complain, they will likely always look for "cheap" and never appreciate quality (and the pricing that comes with it). Quite frankly, I think that there is probably more profit in manufacturing a cheap product than a quality one, but you never hear anyone complain about the profit made by someone selling a cheap part or accessory.

Anyway, great job, both in producing something of quality in a relatively small and tough market, and in clearly explaining what goes into it!
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#57
Posted 2011-09-09 1:01 PM (#96129 - in reply to #93450)
Subject: Re: What's It Really Worth?


Tourer

Posts: 415
Was looking at your site, what is the cost for the passenger backrest?
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LA Victory Rider
Posted 2011-09-09 1:47 PM (#96131 - in reply to #93450)
Subject: Re: What's It Really Worth?


Cruiser

Posts: 241
Monrovia, Ca
I own a plumbing company and charge about the same for my services as a good attorney.
People call and complain to me just like this guy did to you.
WE ARE A FULL BLOWN SERVICE COMPANY and have more overhead than the attorney and just about the same level of education.
I warranty my work, he calls his a practice.
I think I am worth every penny, no more!

F--- that guy, this is AMERICA
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radioteacher
Posted 2011-09-09 3:50 PM (#96139 - in reply to #93450)
Subject: Re: What's It Really Worth?


Visionary

Posts: 3006
San Antonio, TX
Fourteen years ago, I got a call by my company to go by a Law Firm and assist as needed. They had about twenty lawyers on staff sitting around needing documents since their document retrieval system was not working. This was not a firm that my company had a contract with so they paid the full rate of $180 per hour for my time to my company (obviously I do not get it all.....but I do well).

In less then two hours I figured out the issue and got them all back to work.

The business manager (also a lawyer) had a fit when he saw the bill. Not my issue. I just send the time to book keeping and they get the money from the customer. I could not understand his issue. What is a $360 bill to have a professional repair a critical system versus the cost of twenty lawyers and thirty other support staff sitting around for two hours.

I guess that it was just hard for him to understand that this scruffy overweight bearded guy without a university degree could charge more for his services than a lawyer on his staff.

In the end the firm did get a block of time from my company, at a much better rate, so I could visit them as needed and keep their systems up and available.

Ride Safe and backup your documents.
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rainryder
Posted 2011-09-09 5:24 PM (#96143 - in reply to #93450)
Subject: Re: What's It Really Worth?


Tourer

Posts: 444
Bay of Gigs, WA
Still, the current administration respectfully urges you to share your wealth and continue to supply everything to everyone for nothing. Thank you for your support and prompt attention to this small matter.
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Travelin Man
Posted 2011-09-09 7:33 PM (#96145 - in reply to #93450)
Subject: RE: What's It Really Worth?


Iron Butt

Posts: 721

As the owner of two businesses, one that I have been involved with since I was 9 years old (I am now 45) and having started the second within the past year; I can say this, there is making a profit and then there is making a profit.  I am of the Henry Ford school of thought when it comes to profit, that being that you set your price just high enough that you make a decent profit yet low enough that you sell more.  This is the thinking that I would rather sell 10 items and make $5 profit per item than sell 5 items and make $10 profit per item, you sell more, make the same profit but have your name also in the minds of more customers.  While I ended up losing money on the exhaust tip run due to higher than quoted plating costs, I only had my profit figured into the basic machining of the product.

Just so you guys know, the standard hourly rate for a machine job shop hasn't gone up much in the past 10 years and that rate is between $55 to $65 per hour depending on what part of the country you are in.  If you have to go to an outside shop to do your manufacturing for you then they are getting some of your profit as that hourly rate for job shop work also includes their profit on doing the job for you.

The exhaust tips I sold ran nearly 3 hours of machining time alone, plus material costs of about $45 per set, plus the cost of the studs, button head screws, then the shipping materials and such which is considered overhead and you can see how the price of something can suddenly start creeping up.  I have decided I will not be doing another production run of the exhaust tips until I have the time to do them on my own cnc lathes and machining centers, then I will be able to keep my base cost the same (my profit will be in the hourly rate I figure for machining) and any increase in cost will strictly be due to plating costs.

BTW, I have been in contact with company that used to make many accessories for the Honda Goldwings to see if they want to take my design for a tubular style trunk rack and produce it since they have all the manufacturing capabilities for working, welding, and chrome plating tubular steel.  I told them that we have to keep the price similar to the tubular racks that are available for both Goldwings and H-D Ultras, that being around $130 for the rack.  If all goes well they should have the first prototype pieces to me by January.  I'll keep you guys who are looking for something that is functional, good looking, and far less costly than the racks that are currently offered appraised of the progress.

Mr. Wizard

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