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Tourer
Posts: 562
SC, Bluffton | Long story short, On May 29th I ordered a new switch for my front brake, from a semi-local Polaris dealership, to activate the brake lights, and cancel the cruise control. My credit card was charged and every week I called. Everytime, a different story. This place had employee turn over as well. Come to find out today (because I made another phone call), that even though the part number pulls up in their computers, and they can bill me, Polaris won't send the part because they aren't a Victory dealer. BS! I am pissed at Polaris/Victory right now.  My former Victory Dealership closed. I thought I found a solution.
Herb
Edited by g1nomad 2010-07-09 3:29 PM
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Iron Butt
Posts: 803
Perry Hall, MD | Have same problem with my local Polaris dealer (2 miles from the house) who sold me my last bike. Doesn't make any sense to me as a customer, but perhaps if I had a Victory dealership it would. Good news here is that my local dealer is getting a Victory dealership as well.
Can you just order it from a dealer by phone and have it shipped direct to you? |
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Visionary
Posts: 3773
Pittsburgh, PA | cant you order and get the parts on line? then it doesnt matter where the shop is?. ive been doing this for a long time now.. |
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Iron Butt
Posts: 721
| Polaris and Honda are very much alike in that there can be a dealership that sells only atvs but not motorcycles and because of that they can only sell ATF parts and not motorcycle parts. It doesn't make sense but it is how they choose to do business. |
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Tourer
Posts: 562
SC, Bluffton | Arkainzeye - 2010-07-09 4:00 PM
cant you order and get the parts on line? then it doesnt matter where the shop is?. ive been doing this for a long time now..
At the Purepolaris website, after clicking on the parts catalog, you get the following.
Parts cannot be purchased directly from Polaris/Victory using this catalog. So, if you have found a place to order online, I would love a link. Thank you, Herb
(Front Brake Kit Switch.jpg)
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 Front Brake Kit Switch.jpg (35KB - 0 downloads)
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Tourer
Posts: 323
Troy, NY | You can go to any dealers website and order it from them. Just google for a dealer or choose one of the ad links on this website. Good luck! |
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| It's a $23 part....probably couple bucks shipping.....
About a week for delivery from Polaris then a few days delivery to you.
Let me know if I can help. |
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Visionary
Posts: 1340
Gainesville Fl Home of the Gators | g1nomad - 2010-07-09 5:22 PM
Arkainzeye - 2010-07-09 4:00 PM
cant you order and get the parts on line? then it doesnt matter where the shop is?. ive been doing this for a long time now..
At the Purepolaris website, after clicking on the parts catalog, you get the following.
Parts cannot be purchased directly from Polaris/Victory using this catalog. So, if you have found a place to order online, I would love a link. Thank you, Herb
Here you go....
http://www.polarisofgainesville.com/shop.htm |
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Visionary
Posts: 3773
Pittsburgh, PA | g1nomad - 2010-07-09 4:22 PM
Arkainzeye - 2010-07-09 4:00 PM
cant you order and get the parts on line? then it doesnt matter where the shop is?. ive been doing this for a long time now..
At the Purepolaris website, after clicking on the parts catalog, you get the following.
Parts cannot be purchased directly from Polaris/Victory using this catalog. So, if you have found a place to order online, I would love a link. Thank you, Herb
you dont have to order your polaris parts from polaris.. you can go to many type of sites like this one
http://www.cycle-parts.com/Default.aspx just type in your part number and there you go.. |
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Cruiser
Posts: 260
| I live in NC and G&G Powersports is in Wisc. I buy everting through them. It takes three days for them to get it and a couple more to send to me. They give VMC members a discount. Great bunch of guys. http://www.ggpowersports.com/index.htm |
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Cruiser
Posts: 156
dinwiddie, va | Victory dealerships can't get polaris parts, and polaris dealerships cant get victory parts. Unless they are obviously a multi line dealer. Victory and polaris are handled as seperate company"s. |
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Visionary
Posts: 1340
Gainesville Fl Home of the Gators | nightvision - 2010-07-10 4:16 PM
Victory dealerships can't get polaris parts, and polaris dealerships cant get victory parts. Unless they are obviously a multi line dealer. Victory and polaris are handled as seperate company"s.
Yup.....I would not expect to ge a part fot my Honda Accord at a motorcycle shop |
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Cruiser
Posts: 51
| About the only thing that you can get for a Victory at a Polaris dealer is the oil filter!! |
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Tourer
Posts: 562
SC, Bluffton | Thanks for those links guys!
I am sure my extended warranty would cover it, but it ain't worth the drive. I wouldn't even have known what the problem was had "etspastimes" not hipped me to it.
Herb |
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