What GPS do you have? If you have a Garmin 2820, you need to hook your Garmin up to the USB port and the 110 AC power converter. The name of the file to be downloaded has to be named "Splash Screen". You then select "Splash Screen" from the software download program. The Ximage program is pretty brain dead. It only allows you to up/download 2 files and their filenames are hard coded. If the file names do not match, it can't find them. HTH, TIm |