Lift Failure, Bike Damaged
mleiten
Posted 2012-10-30 9:19 AM (#125923)
Subject: Lift Failure, Bike Damaged


Cruiser

Posts: 64
St. Louis, MO United States
Well Sunday's ride did not go so well... While raising my TCML-SE 1500 pound lift with my 2009 Vision on tied down on it something went terribly wrong. I heard a loud pop and with that I had a 900 pound motrocycle and 600 pound lift coming down on me from approx 2 and half feet above the floor. Pinned me against the garage refrigerator and the floor. I was home alone at the time so it took me a while to get freed. Gas was pouring out the the bike and I had to get out.

Apparently a 1 1/4" "C' clip is all that holds the scissors sections on the center pivot shaft. That is what popped off and caused this mess.

Bike damage estimate remains to be seen.
Be carefull if you have and are using one of these lifts. In my opinion the "C" clip is not safe enough and this is a design flaw. Waiting to see if the company that sells it stands behind it and makes things right.

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varyder
Posted 2012-10-30 9:38 AM (#125925 - in reply to #125923)
Subject: Re: Lift Failure, Bike Damaged


Visionary

Posts: 8144
New Bohemia, VA
Glad you're okay, sorry to hear of this mishap. Hope all goes well. Keep us posted.
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20 10 Vision
Posted 2012-10-30 1:06 PM (#125934 - in reply to #125923)
Subject: Re: Lift Failure, Bike Damaged


Tourer

Posts: 430
wow - that was scary - glad your ok. thanks for sharing - good heads up.
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Arkainzeye
Posted 2012-10-30 1:15 PM (#125937 - in reply to #125923)
Subject: Re: Lift Failure, Bike Damaged


Visionary

Posts: 3773
Pittsburgh, PA
holy crap. you could have died.... stuff like that freaks me out.
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Lojak
Posted 2012-10-30 1:35 PM (#125939 - in reply to #125923)
Subject: Re: Lift Failure, Bike Damaged


Cruiser

Posts: 255
New Brunswick , Canada
WOW..Glad your OK..Thanks for the info.
Got to go check on my scissor lift now..

THANKS AGAIN Mleiten
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Eric
Posted 2012-10-30 2:42 PM (#125945 - in reply to #125923)
Subject: Re: Lift Failure, Bike Damaged


Cruiser

Posts: 103
Duanesburg N.Y.
Boy this sound familiar kinda, had my vision on the harbor freight bike lift roughly 3 feet in the air last year and a rachet strap didnt have enough wraps on the center spool and it slipped and over it went....faster than a speeding bullit. I'm just glad that my newfoundlands were on the other side of the lift laying on the floor when it cut loose. Close to $4000.00 damage when it was all said and done. Every thing being plastic and it all shifted even the radio being in the center with nothing hitting it other than all the plastic shifting had the clear plastic water tight cover get cracked so that had to be sent out to be fixed.

The paint only comes from victory as they havent cut the paint codes loose so that held everything up. the parts came pretty quick, but it never comes quick enough during the riding season in june.

Other than being sick to my stomach I was all right. I had just swapped over to allstate 6 months earlier so you know they were just loving me that day. the adjuster wrote it off to comp and my rate didnt go up which was very cool of her.

The damn bike is heavy isnt it?? Ugh!! glad your going to be all right, keep us informed of your adventure

Eric
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mleiten
Posted 2012-10-30 3:14 PM (#125946 - in reply to #125923)
Subject: Re: Lift Failure, Bike Damaged


Cruiser

Posts: 64
St. Louis, MO United States
+1 That Bike is DAMN heavy....
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varyder
Posted 2012-10-30 5:00 PM (#125950 - in reply to #125923)
Subject: Re: Lift Failure, Bike Damaged


Visionary

Posts: 8144
New Bohemia, VA

I know we all know the dangers so I don't think I'm telling you something you don't know. We need reminders, and one thing that I learned from the very early days working at a gas station and putting stuff on jacks and lifts is to check, and recheck. At the station, when putting something on the lift, we would inspect the lift by raising it before we brought the car in. Then we would bring the lift to the car and make sure it was on good lift points. Then we would lift the vehicle until the pressure was just leaving the tires, then we would shake the car. I've carried that habit throughout my life and have applied to other things, especially lifting my motorcycle. I still have one of those Sears jacks, but I'm at the point that I need something like the sissor jack. When I put the bike on the jack, I'll lift until the front tire comes off the ground, and then I shake the bike, and then I raise and lock at the first point, and do some shaking. I constantly recheck to make sure the bike is still on the same pad points throughout the work. The shed I work in is a hazard to itself, I don't want the bike coming off that jack onto me. When I did the exhaust last I just used the jack to up right it, but kept it on the wheels. Reading this is making me think even more not to use this jack beyond that ever again. I'll be looking on eBay for a good used sissor jack for future work. Of course, checkout the c-clamps before lifting. So we should ride in a way to be able to ride another day, we should be lift in such a way that we'll ride another day. And yes, this bike is heavy, and out of balance with the trunk on, on those sears motorcycle jacks.

Those are for the enduros and the likes....



Edited by varyder 2012-10-30 5:03 PM
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johnnyvision
Posted 2012-10-30 5:20 PM (#125951 - in reply to #125923)
Subject: Re: Lift Failure, Bike Damaged


Visionary

Posts: 4278
sorry please post pgoto of this lift and where the clap is
sorry
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varyder
Posted 2012-10-30 5:21 PM (#125952 - in reply to #125923)
Subject: Re: Lift Failure, Bike Damaged


Visionary

Posts: 8144
New Bohemia, VA
don't be sorry johnny, I want to see it too....
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Kioti
Posted 2012-10-30 5:57 PM (#125960 - in reply to #125923)
Subject: Re: Lift Failure, Bike Damaged


Cruiser

Posts: 160
Lennox, SD
Sorry to hear this. Please post pictures of the lift if possible and where it failed.
I have the same lift table and now I am going to look at welding some safety tabs on the shaft in case the e-clip fails.
I use my lift all of the time for my Vision and my wife's trike which weights 1350 lbs.
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mleiten
Posted 2012-10-30 7:04 PM (#125964 - in reply to #125923)
Subject: Re: Lift Failure, Bike Damaged


Cruiser

Posts: 64
St. Louis, MO United States
Will post pics tomorrow when I get to the office
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mleiten
Posted 2012-10-30 7:13 PM (#125965 - in reply to #125923)
Subject: RE: Lift Failure, Bike Damaged


Cruiser

Posts: 64
St. Louis, MO United States
Lets see if this works.
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mleiten
Posted 2012-10-30 7:31 PM (#125966 - in reply to #125923)
Subject: RE: Lift Failure, Bike Damaged


Cruiser

Posts: 64
St. Louis, MO United States
Give it another try
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mleiten
Posted 2012-10-30 7:35 PM (#125967 - in reply to #125923)
Subject: RE: Lift Failure, Bike Damaged


Cruiser

Posts: 64
St. Louis, MO United States
First time would not attach in ipad.
2nd try, file to big.
MAYBE the Third time is a charm



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varyder
Posted 2012-10-30 7:51 PM (#125968 - in reply to #125923)
Subject: Re: Lift Failure, Bike Damaged


Visionary

Posts: 8144
New Bohemia, VA
I would replace with a threaded bolt. Thanks for sharing, makes it more clear of what happen. Death trap with the clamp in my opinion.
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mleiten
Posted 2012-10-30 9:26 PM (#125973 - in reply to #125923)
Subject: Re: Lift Failure, Bike Damaged


Cruiser

Posts: 64
St. Louis, MO United States
I agree .
C clip is NOT the way to go
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mleiten
Posted 2012-10-30 9:26 PM (#125974 - in reply to #125923)
Subject: Re: Lift Failure, Bike Damaged


Cruiser

Posts: 64
St. Louis, MO United States
I agree .
C clip is NOT the way to go
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mleiten
Posted 2012-10-30 9:26 PM (#125975 - in reply to #125923)
Subject: Re: Lift Failure, Bike Damaged


Cruiser

Posts: 64
St. Louis, MO United States
I agree .
C clip is NOT the way to go
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Don07tncav
Posted 2012-10-31 3:59 AM (#125981 - in reply to #125923)
Subject: Re: Lift Failure, Bike Damaged


Cruiser

Posts: 207
Hate to read this happened to you.
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Travelin Man
Posted 2012-10-31 6:13 AM (#125987 - in reply to #125923)
Subject: Re: Lift Failure, Bike Damaged


Iron Butt

Posts: 721
Thank God you are all right and that you got out from that without injury!

While the C clip may not be the safest way to secure that pivot point, by design there should not have been any side pressure on that joint to cause the C clip to pop off. I would check to see if other factors such as a broken weld may have played a roll in what happened. Regardless though the manufacturer of the lift, depending on age, should stand behind their product and replace the lift (hell if I was the manufacturer I would pay to get the damaged lift sent back to me for evaluation of the failure) and pay for the damages to your bike. If in the end they won't work with you, you should contact the consumer product safety commission and report the failure.
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mleiten
Posted 2012-10-31 7:27 AM (#125989 - in reply to #125923)
Subject: Re: Lift Failure, Bike Damaged


Cruiser

Posts: 64
St. Louis, MO United States
Yes, I agree there should not have been any side pressure. As part of my pre lift checkout I check to see that everything is in the proper positions before I even connect the air. I keep the bike strapped to the lift at all times. Thank god I had the straps on or it most certainly would have been much worse had the bike not been tied down. Even though there should not have been side pressure the lift design is inadequate in having a simple c clip as the only retainer
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varyder
Posted 2012-10-31 7:52 AM (#125991 - in reply to #125923)
Subject: Re: Lift Failure, Bike Damaged


Visionary

Posts: 8144
New Bohemia, VA
I'm sure the manual calls for a lot of "DO NOT"s and "WARNINGS". While the c-clamp may seem adequate for the most ideal of conditions, putting a 900 bike on the lift is not ideal. Many bridges have fallen due to design failure with the engineers thinking that what they designed was more than adequate. Just saying.
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johnnyvision
Posted 2012-10-31 5:48 PM (#126018 - in reply to #125923)
Subject: Re: Lift Failure, Bike Damaged


Visionary

Posts: 4278
WoW am out to check mine over. Been good for 20 years but never know.



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pollolittle
Posted 2012-11-02 10:50 AM (#126118 - in reply to #125923)
Subject: Re: Lift Failure, Bike Damaged


Visionary

Posts: 2027
Brighton, TN
My lift has a large allen head bolt and a nut securing the scissor section, I had to go check it cuz' y'all wuz talking about it! Glad to hear you managed to wiggle out from underneath it. I'm pretty sure nobody would have found me till morning. I'd be buying a new lift and that one would find its way to a scrapyard or cut and used for other projects.

I have a Titan lift and I looked it over after you posted this and I am unable to find anything to make me question whether it would hold 1500lbs. Thank goodness.
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cook06vegas
Posted 2012-11-05 10:36 AM (#126229 - in reply to #125923)
Subject: Re: Lift Failure, Bike Damaged


Tourer

Posts: 373
Lansing, MI

DAMN! They better take care of you!!!

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mleiten
Posted 2012-11-16 9:55 AM (#126924 - in reply to #125923)
Subject: RE: Lift Failure, Bike Damaged


Cruiser

Posts: 64
St. Louis, MO United States
Unfortunatlely things have not proceeded well. The company that sold me the lift (Complete Hydralic) will not return my calls or e-mails. I have spoke with the "person" in charge of warranty and the most I got was that the "owner was reviewing the pictures and would call back". I have received no contact from them. I filed a complaint with the BBB and an as much as I hate to say this, legal action is next. In this day and age it is a shame that companies hide from thier responsibilites instead of doing whats right. I have my own business and if the situation was reversed I would be doing everything in my power to make things right.

Other bad news is that the 5436294 - Victory - SUPPORT-MAIN INSTRUMENT PANEL is on backorder and there is no date for manufacture from Ma Vic. Company I ordered the parts from is saying could be up to 3 months.
Will keep you all up to date.
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varyder
Posted 2012-11-16 10:14 AM (#126925 - in reply to #125923)
Subject: Re: Lift Failure, Bike Damaged


Visionary

Posts: 8144
New Bohemia, VA
Makes you wonder if they understood the risk when they went into business. Times seem tough all the way around, but he would be better for it if he would back his product, and improve. On the MA Vic side, they seem to always stay short in inventory except for a few items. You may want to see if you can find a salvaged Vision that you can get the part from, and then have them reimburse you. At least you wouldn't wait three months unless you weren't going to be riding anyways.
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victoryvisiontour
Posted 2012-11-16 10:22 AM (#126926 - in reply to #125923)
Subject: Re: Lift Failure, Bike Damaged


Iron Butt

Posts: 763
Anderson, IN (48mi NE of downtown Indianapolis)
That incident scares me. I lift my bike all the time for maintenance and mods. I will definately be checking the construction of my lift when I get home. Glad you are ok.
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pollolittle
Posted 2012-11-16 10:29 AM (#126927 - in reply to #125923)
Subject: Re: Lift Failure, Bike Damaged


Visionary

Posts: 2027
Brighton, TN
Sucks to hear that bit of news, Glad I didn't buy that lift, I was looking at it.

I have heard that if a dealer will inform Victory when they order it that the bike is down they have an expedite code to get the part out. That's what I hear anyway.
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mleiten
Posted 2012-12-14 9:52 AM (#128412 - in reply to #125923)
Subject: RE: Lift Failure, Bike Damaged


Cruiser

Posts: 64
St. Louis, MO United States
Update.
There is not one. The Company "Complete Hydraulic" in Franklin Indiana has not returned and correspondence form me or the Indiana BBB. See Below
his complaint has been closed without response from the business

Sent Via: Email (ODR)
From: BBB of Central Indiana
To: Mr. Mike Leitensdorfer
To Email: Mr. Mike Leitensdorfer
Subject: This complaint has been closed without response from the business
Date Sent: 12/14/2012 10:27:49 AM
Attachments:
Click here for printer friendly version







BBB of Central Indiana
151 N Delaware Street #2020
Indianapolis, IN 46204-2599
Phone: 317-488-2222 | Fax: 317-488-2224
info@indybbb.org

Mike Leitensdorfer
1907 S. kinghighway
Saint Louis, MO 63110


12/14/2012

Dear Mike Leitensdorfer:

This message is in regard to your complaint submitted on 11/14/2012 10:15:12 PM against Complete Hydraulic Service. Your complaint was assigned ID 9299565.

After repeated unanswered correspondence to the company from our office, the Bureau has decided to close this complaint and note that the business did not respond to the complaint.

This complaint will be reflected on the company's BBB Reliability Report with the following language: "The company failed to respond either to the consumer or the Bureau to the complaint(s) filed."

To pursue this matter further, you may wish to contact your state's Attorney General's Office, seek legal advice, or file in small claims court.

Please feel free to contact us with any further questions.

Regards,

Diane Dove
The Better Business Bureau

Going to my State Attorney General Next.


Sad part is I was not asking for anything other than my money back on the lift that is still under warranty, and the damages incurred to my bike and refrigerator. Hell I would have settled without the refrigerator damages...
This company has not even followed up on the warranty side of this. So in doing business with Complete Hydraulic (or not) please be carefull...
For what its worth.
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cook06vegas
Posted 2012-12-14 10:29 AM (#128413 - in reply to #125923)
Subject: Re: Lift Failure, Bike Damaged


Tourer

Posts: 373
Lansing, MI

Damn, they suck! I don't think any of us here are going to do any buisness with them...

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willtill
Posted 2012-12-14 11:16 AM (#128417 - in reply to #125923)
Subject: Re: Lift Failure, Bike Damaged


Visionary

Posts: 1365
Central Maryland
Nope. Azzhats they are....
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Kioti
Posted 2012-12-14 4:17 PM (#128429 - in reply to #125923)
Subject: Re: Lift Failure, Bike Damaged


Cruiser

Posts: 160
Lennox, SD
Damn! I purchased one of their Lifts(same lift actually).
I was afraid they would turn into that type of company.

I am going to have to add something to eliminate the "c-clip" that failed.
I'm thinking of welding a retainer collar on the shaft.
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johnnyvision
Posted 2012-12-14 5:19 PM (#128430 - in reply to #125923)
Subject: Re: Lift Failure, Bike Damaged


Visionary

Posts: 4278
simple take them to court
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victoryvisiontour
Posted 2012-12-14 6:31 PM (#128437 - in reply to #125923)
Subject: Re: Lift Failure, Bike Damaged


Iron Butt

Posts: 763
Anderson, IN (48mi NE of downtown Indianapolis)
A lift for my Vision is one area I did not try to save money. Too much at risk. I coughed up $400 for a solid one. It really hurt to hand over the bills, but I feel very safe underneath it. It has already paid for itself because I do all my own work.
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diamonbird
Posted 2012-12-15 7:14 AM (#128455 - in reply to #125923)
Subject: Re: Lift Failure, Bike Damaged


Cruiser

Posts: 251
Mechanicsville, VA United States
Mine is a Direct Lift but looks just like the one that broke, looks like I need to inspect mine a little closer.......thanks for the heads up and sorry to hear about your troubles! You have saved a lot of us the same!
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mleiten
Posted 2012-12-15 8:39 AM (#128459 - in reply to #125923)
Subject: Re: Lift Failure, Bike Damaged


Cruiser

Posts: 64
St. Louis, MO United States
In the sense of fairness I will give you and update. After e-mailing the BBB report to the owner I did FINALLY get a response. He stated he has had health issues and that he would call me today (Saturday). His health is more important than material things so I hope his health is improving and he can contact me. I still think that someone from the company should have contacted me and let me know what was going on. Will keep you posted.
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cook06vegas
Posted 2012-12-15 10:25 AM (#128463 - in reply to #125923)
Subject: Re: Lift Failure, Bike Damaged


Tourer

Posts: 373
Lansing, MI

Well, that might explain it....
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mleiten
Posted 2013-05-14 10:53 AM (#138893 - in reply to #125923)
Subject: Re: Lift Failure, Bike Damaged


Cruiser

Posts: 64
St. Louis, MO United States
Update.
After a long time and much weaseling from the company "Complete Hydraulic" out of Indiana I had to file a clain with the Attorney Generals Office. Nothing happend there but just yesterday I got a letter of... "Notice of Chapter 11 bankruptcy case" for said company...
Guess I will not get any restitution but hopefully no one else has to deal with them.
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CoolHandLuke
Posted 2013-05-14 5:29 PM (#138916 - in reply to #125923)
Subject: Re: Lift Failure, Bike Damaged


Iron Butt

Posts: 849
, FL United States
Sorry to hear of this crappy outcome
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baadawg
Posted 2013-05-14 5:43 PM (#138919 - in reply to #125923)
Subject: Re: Lift Failure, Bike Damaged


Tourer

Posts: 499
Chattanooga, TN
That's the reality of our business climate today. Sorry to hear that...
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johnnyvision
Posted 2013-05-14 6:24 PM (#138930 - in reply to #125923)
Subject: Re: Lift Failure, Bike Damaged


Visionary

Posts: 4278
mleiten
If you come back and read this ask your lawer about putting a lean on them. There has to be away of getting them
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DTWOR
Posted 2013-05-14 9:25 PM (#138956 - in reply to #125923)
Subject: RE: Lift Failure, Bike Damaged


Puddle Jumper

Posts: 46
Western Wyoming
Handy or K&L lifts if you can swing it.They both get lots of use @ dealerships and indy shops.
I chose K&L over Handy because @ the time I bought mine Handy was going thru some reorganizational issues and I got the K&L thru a bike dealership @ their cost plus free shipping.It saved me $600+

Edited by DTWOR 2013-05-14 9:34 PM




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