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Iron Butt
Posts: 880
Orlando, FL | While we are quick to complain about the bad dealers, let's remember the good ones. I was reading "Did my own oil change" in the Vision Discussion section, and I was reminded of a recent experience that deserves applause.
I'd like to applaud the service manager at Kissimmee Mowersports in Kissimmee, FL
Recently, I was having minor clutch issues, and while riding I stopped at Kissimmee Mowersports thinking I'd ask them to check my cable and clutch pull.
I walked in and spoke to the service manager explaining my issue and that I was headed out on a trip in 2 days to the Tail of the Dragon. I was hoping for but did not really expect any immediate help. He immediately came and looked at the bike, lubed my clutch in the appropriate places and said, that should fix it, but if not bring it back when you come home and we'll give it a better look. And there was NO CHARGE!!
He took the time to make me a very happy customer. Now it's time to return the favor and say.......
THANKS KISSIMMEE POWERSPORTS!!
It would be nice if there was a place we could reference dealers that fellow riders recommend. How about it Jedi Jeff? Any thoughts?
Edited by MaddMAx2u 2012-06-15 11:14 AM
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Iron Butt
Posts: 1109
| I agree with you, I do however believe Polaris should do a better job of policing their dealers. |
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Cruiser
Posts: 281
| kris1956 - 2012-06-15 12:39 PM
I agree with you, I do however believe Polaris should do a better job of policing their dealers.
I'm thinking there are a couple of stinkers out there. |
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Iron Butt
Posts: 1109
| That's a given with any business, my buying experience from the first place I looked to where I purchased was 180 degrees. |
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Puddle Jumper
Posts: 21
So.Maryland | Victory of Southern Maryland aka "the Kustom Shoppe" is an excellent dealer for anyone in D.C., Md., Va. area. They take: EXCELLENT care of their customers.
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Tourer
Posts: 499
Chattanooga, TN | VP Powersports in Ooltewah TN near Chattanooga is awesome! They have taken care of me several times for different reasons on short notice and I wouldn't hesitate to give them two thumbs up. |
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Cruiser
Posts: 64
Altoona, Wisconsin | Nothing but praise for the good service and friendly staff at Sport Rider in Altoona WI. Mike, Adam, Travis, Scott and the entire crew are very accommodating. |
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Cruiser
Posts: 284
mansfield, MA United States | MOM's South foxboro mass! #1 in my book. Matt is the best wrench too. Largest Victory dealer too. |
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Visionary
Posts: 3006
San Antonio, TX | I am very happy with Kent Powersports in San Antonio, TX.
Ride Safe |
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Iron Butt
Posts: 965
New York State | www.locomotionpowersports.com
1-845-357-1190
Suffern NY
Full line of Victorys ,Triumphs and Polaris off road
Great staff.
They service any make or model |
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Cruiser
Posts: 142
elgin mn | Podiens powersports Stewartville minnesota, small but friendly Thumbs up!!!!
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Tourer
Posts: 447
Cleveland, GA | Max Motorsports in Pelham, AL (just outside Birmingham) is totally AWESOME! They have always taken great care of me and my Vision. They have gone out of their way to accomodate me at short notice and have been the best dealership I have ever dealt with by far. I now live about 200 miles away from them, but still bring my bike to them for anything needed on it, because I believe in supporting them - even though there are several dealers much closer to me now. I can't say enough about how great they treat me. |
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Tourer
Posts: 430
| Arlen Ness in Dublin, Ca - all depts are top notch. arlenness.com riders/visitors are welcome to just hang around. I told Arlen one time "I enjoy hanging out here, he said " I do to" 
Edited by 20 10 Vision 2012-06-18 10:22 AM
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Cruiser
Posts: 281
| Trekwolf164 - 2012-06-15 10:19 PM
www.locomotionpowersports.com
1-845-357-1190
Suffern NY
Full line of Victorys ,Triumphs and Polaris off road
Great staff.
They service any make or model
I'd like to try these guys for service on my Vision. How is their shop at turning a wrench? |
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Iron Butt
Posts: 732
Western WA | Hinshaw's in Auburn Wa. http://www.hinshawsmotorcyclestore.com/
Always went to bat for me - quite successfully - with Vic on several issues. Plus just great all around service. One of their mechanics spent 30 minutes on the phone with a shop in San Francisco troubleshooting a problem I had while on vacation. |
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Iron Butt
Posts: 965
New York State | Double Vision - 2012-06-18 3:09 PM
Trekwolf164 - 2012-06-15 10:19 PM
www.locomotionpowersports.com
1-845-357-1190
Suffern NY
Full line of Victorys ,Triumphs and Polaris off road
Great staff.
They service any make or model
I'd like to try these guys for service on my Vision. How is their shop at turning a wrench?
They guy who works on Vision's is top notch his name is Scott |
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Cruiser
Posts: 132
New York | I'm envious of you guys! |
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Cruiser
Posts: 132
New York | Although I do have Lloydz Motorworkz approx 4 1/2 hrs from me! ;-)
Edited by joeC 2012-06-21 9:01 PM
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Cruiser
Posts: 177
| Don't go to Smokin Joes motorsports in Caledonia Mi. Joe is a real dick. South west Mi. has zero for GOOD dealerships, the good one Devries Sales, they went out of business in march. I guess it doesn't pay to treat your customers good. |
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Cruiser
Posts: 281
| Trekwolf164 - 2012-06-21 8:49 PM
Double Vision - 2012-06-18 3:09 PM
Trekwolf164 - 2012-06-15 10:19 PM
www.locomotionpowersports.com
1-845-357-1190
Suffern NY
Full line of Victorys ,Triumphs and Polaris off road
Great staff.
They service any make or model
I'd like to try these guys for service on my Vision. How is their shop at turning a wrench?
They guy who works on Vision's is top notch his name is Scott
Thanks, I'm heading there on Tuesday to get a headlight bulb changed.
That's one service I'd rather pay for than do myself. |
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Iron Butt
Posts: 880
Orlando, FL | From jeffmack
Posted 2012-07-12 11:18 AM (#119237)
Subject: Update on broken belt during my snake bitten Alaska ride
Offline
Tourer
Posts: 422
Quick update on the broken drive belt I had on my Alaska trip that was snake bitten due to a broken damn on the Alcan that washed out the highway for 6 days and a broken drive belt that was only 3 weeks old, both keeping the bikes parked for 11 days of a 25 day trip.
Anyway, I wanted to give a update and credit where credit is due. Josh and Nicholas at Freedom Powersports in Kennesaw, Ga went above and beyond trying to make things right by me. The broken belt ripped off the gravel guard and cost me another 625.00 to have a new belt installed in Kallispell, MT. After trying to see if Victory would cover this issue and learning that they wouldn't, Freedom powersports decided to reimburse me for the belt they installed 3 days prior to my trip and to order and install the broken gravel guard at no charge.
Wanted to relay a good thing about my trip that went all wrong and the way the Dealer made things right by me.
ride safe
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Tourer
Posts: 394
Tucson, AZ | I'd like to give two thumbs up to Cochise Motor Sports in Sierra Vista and Arizona Victory in Tucson. I've had service work done at both dealerships and they've always treated me right. |
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Visionary
Posts: 2118
Pitt Meadows, BC Canada | Four years with my dealer Sea-To-Sky Motorsports in BC - EXCELLENT !
And my nearest American Dealer Skagit Valley Polaris, WA - EXCELLENT !
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Cruiser
Posts: 92
| Best dealer in the Oklahoma City area is Jones Off Road, Jones OK. They have just about bent over backwards for me and my baby. EXCELLENT rating is an understatement. |
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Tourer
Posts: 340
Regina Saskatchewan Canada | ThunderCity Cycle Ltd in Regina was a great dealer and always treated me right. Unfortunately Polaris pulled their Victory dealership and gave it to another dealer. The verdict is still out on the new dealership. |
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Tourer
Posts: 500
| So far I have been real impressed with the guys at Dick Scott's Classic Cycles in Livonia MI. Very friendly and knowledgeable sales staff, caring people in parts and service, and the place is nice and clean and very well organized..Tech is top notch and so far so good for me...... |
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Puddle Jumper
Posts: 9
Moody Alabama | Max Motorsports in Pelham AL has given me great service.
I could not ask for better guys to deal with.
They have always been fair and honest.
I read all the negative posts and bitching about other dealers and consider myself lucky. |
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Cruiser
Posts: 281
| Has anyone been to Outdoor Country in Abingdon, VA for sales or service?
They started carrying Victory a few months ago. |
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Visionary
Posts: 1340
Gainesville Fl Home of the Gators | I like Polaris of Gainesville in North Central Florida, but then again I may be prejudiced |
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Iron Butt
Posts: 1109
| kevinx - 2012-07-17 9:51 AM I like Polaris of Gainesville in North Central Florida, but then again I may be prejudiced I wish you worked near me. My dealer thinks performance and Vision equal a four letter word. |
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Puddle Jumper
Posts: 16
Sydney - AUSTRALIA | Well here is one from Down Under.
Victory Sydney are the best motorcycle dealer that I have ever had the pleasure of dealing with in my 37 year of riding. From the day I decided the buy my XCT till now and no doubt well into the future they have been great in every way, the purchase of the bike, the purchase of accessories and the after sales service. Tell me when you put your bike in for work do you get a "loner" to ride while they work on your bike. Victory Sydney does. My old HD dealer never did and sometimes my bike was there for days on end waiting for parts to come into the country and all that time I was on Shank's Pony (Ozzie saying for walking as Shanks never had a pony).
Complements to Victory Sydney and keep doing what you are doing.
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Cruiser
Posts: 83
Bolivar Missouri | Cruisin 66 , Springfield Missouri .... They have INMHO the best wrench for miles around and the whole crew has alway's been upfront and honest from the day i purchased my Vision |
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Tourer
Posts: 348
Sturbridge, Mass | Higgin's Powersports in Barre, MA is A+ in my book... |
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Let's Praise the Good Dealers~